Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Berenice Osuna

Las Vegas,NV

Summary

To obtain a position where I can expand my current skills in a challenging environment, with opportunities for advancement.

Overview

16
16
years of professional experience

Work History

Receptionist/Runner

Schuetze, McGaha, Turner & Ferris Personal Injury
12.2017 - 07.2021
  • Greeting clients, managing phone calls, scheduling appointments, and organizing mail.
  • Responsibilities also involve maintaining the reception area clean, managing office supplies, and performing general administrative tasks such as filing and scanning documents while ensuring client confidentiality.
  • Managed incoming phone calls and directed them to appropriate staff members.
  • Assisted in preparing legal documents for attorney review and client meetings.

Cashier

Conn's HomePlus
11.2016 - 12.2017
  • Assisted customers in selecting products and resolving inquiries.
  • Managed cash drawer, ensuring accurate cash handling and reconciliation.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Processed customer transactions efficiently at Conn's HomePlus checkout.

Key Holder/Cashier Assistant Manager

Aerosoles
05.2011 - 09.2015
  • Opened and closed store, ensuring security protocols were followed.
  • Assisted customers with product inquiries and provided exceptional service.
  • Managed inventory levels, restocked shelves, and organized displays.
  • Conducted regular store audits to maintain compliance with company policies.
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
  • Handled customer inquiries and complaints with professionalism and patience.
  • Recruited, trained, and supervised staff members while providing guidance and support when necessary.
  • Managed scheduling and payroll.

Banquet Server

Caesars Palace Hotel And Casino
11.2009 - 12.2010
  • Set up banquet spaces for events, ensuring proper layout and décor.
  • Served food and beverages to guests, maintaining high service standards.
  • Assisted in clearing tables and resetting for subsequent courses or events.
  • Consistently provided professional, friendly and engaging service.
  • Tackled the set-up and take-down process of the banquets in a sufficient and timely manor.

Key Holder/Cashier Assistant Manager

The Playboy Store (The Forum Shops At Caesars Pala
07.2005 - 09.2009
  • Opened and closed store, ensuring security protocols were followed.
  • Assisted customers with product inquiries and provided exceptional service.
  • Managed inventory levels, restocked shelves, and organized displays.
  • Conducted regular store audits to maintain compliance with company policies.
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
  • Handled customer inquiries and complaints with professionalism and patience.
  • Recruited, trained, and supervised staff members while providing guidance and support when necessary.
  • Managed scheduling and payroll.
  • Managed store operations and supervised playmates signings events.

Education

High School - undefined

Valley High School
Las Vegas, NV
07.2003

Skills

  • Outstanding organization skills, planning, problem solving and multitasking
  • Responsible and reliable with strong leadership
  • Ensure quality customer service
  • Able to work independently as well as a contributing team player
  • Experience with multiple point of sales(POS) systems
  • Thrives on challenges and excels under pressure
  • Management and Training experience

Languages

Spanish
Native/ Bilingual

Timeline

Receptionist/Runner

Schuetze, McGaha, Turner & Ferris Personal Injury
12.2017 - 07.2021

Cashier

Conn's HomePlus
11.2016 - 12.2017

Key Holder/Cashier Assistant Manager

Aerosoles
05.2011 - 09.2015

Banquet Server

Caesars Palace Hotel And Casino
11.2009 - 12.2010

Key Holder/Cashier Assistant Manager

The Playboy Store (The Forum Shops At Caesars Pala
07.2005 - 09.2009

High School - undefined

Valley High School

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Berenice Osuna