Berenice Rodriguez
Clifton
Summary
Detail-oriented and dependable administrative professional with over five years of experience supporting healthcare, medical, and corporate office operations. Strong background in customer service, data entry, scheduling, multi-line phone systems, accurate documentation, and inventory control. Experienced in following written procedures, maintaining sanitation and safety standards, and working efficiently in fast-paced environments. Bilingual in English and Spanish, with a strong commitment to professionalism, accuracy, teamwork, and efficiency
Overview
10
10
years of professional experience
Work History
Office Assistant
JRM Industries, Inc.
02.2022 - Current
- Coordinated office activities, ensuring efficient communication and workflow among departments.
- Developed and maintained filing systems, enhancing document retrieval efficiency and organization.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Medical Assistant
General And Vascular Associates Of Northern NJ
04.2021 - Current
- Direct patients to exam rooms, fielded questions and prepared for physician examinations.
- Perform general office duties, such as answering phone calls, scheduling office appointments for patients, editing dictation and medical records.
- Authorize drug refills and provide prescription information to pharmacies.
- Clean and sterilize instruments, dispose of contaminated supplies and autoclaving instruments.
- Follow up on test orders and report results to physician or Doctor.
- Remove sutures, staples, wound dressing and packing.
- Obtain home healthcare for patients when needed.
Medical Assistant
Clifton Pediatric
01.2019 - 04.2021
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures and care plan instructions.
- Ordered and prepared reagents and supplies.
- Verified appropriate lab couriers picked up collected lab specimens.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained all prescribed laboratory testing.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Called and faxed pharmacies to submit prescriptions and refills.
Cashier/Coffee Manager
QuickChek
06.2016 - 12.2016
- Provided timely and appreciable customer services
- Assisted customers with buying decisions
- Assisted as back up cashier or main cashier as needed
- Handled the coffee area
- Oversaw inventory and ordered supplies as needed Performed assigned store duties including maintenance and stocking products
- Inspected coffee shop regularly for safety, healthy code, or maintenance concerns.
- Ordered supplies, coordinated receiving, and oversaw storage in compliance with health code requirements.
- Verified prepared food met standards for quality and quantity before serving to customers.
Education
Medical Assistant Certification -
American Institute
Clifton, NJ11.2018
High / Diploma -
Passaic High School
Passaic, NJ06.2016
Skills
- Administrative support
- Multi-line telephone systems
- Order Processing
- Inventory Management
- Microsoft Office
- Filing & Recordkeeping
- Customer Service
- Medical Office Support
- Spanish Translation
- Organization skills
- Data entry
Languages
Spanish
Timeline
Office Assistant
JRM Industries, Inc.
02.2022 - Current
Medical Assistant
General And Vascular Associates Of Northern NJ
04.2021 - Current
Medical Assistant
Clifton Pediatric
01.2019 - 04.2021
Cashier/Coffee Manager
QuickChek
06.2016 - 12.2016
High / Diploma -
Passaic High School
Medical Assistant Certification -
American Institute