Summary
Overview
Work History
Education
Skills
References
Certification
Languages
Timeline
Generic

Berenice Rodriguez Elizalde

West Bend,WI

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. I'm skilled in managing daily office operations, including scheduling, data entry, billing, and record keeping. I can offer good organizational and communication skills and knowledgeable in applicable laws and regulations. I am ready to apply knowledge and skills to any challenge.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Dental Receptionist

Kewaskum Family Dentistry
02.2024 - Current
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
  • Assisted with medical coding and billing tasks.
  • Managed patient billing processes for timely, accurate payments.

Clinic Secretary

Children's Hospital
07.2021 - 02.2024
  • Answered telephone calls to offer office information, answer questions, direct calls to staff, and schedule appointment
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust
  • Organized paperwork such as charts and reports for office and patient needs
  • Maintained current and accurate medical records for patients
  • Registered new patients in electronic medical records prior to appointment scheduling
  • Supported office staff and operational requirements with administrative tasks.

Behavioral Technician

Caravel Autism Clinic
01.2020 - 10.2020
  • Encouraged clients to develop skills and participate in social, recreational and therapeutic activities to enhance interpersonal skills or develop social relationships
  • Built and maintained positive staff relationships to promote teamwork and better serve clients
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention
  • Developed and maintained positive relationships with clients and parents to create safe and supportive environment
  • Charted on each patient daily.

Education

Associate of Science - Dental Hygiene Program

Milwaukee Area Technical College
Milwaukee, WI

Certification - Dental Assisting Certificate

Accelerated Academy Dental Assisting
Menomonee Falls, WI
12.2023

High School Diploma - undefined

West Bend East High School
West Bend, WI
06.2019

Skills

  • EPIC Software
  • Practiceworks
  • Microsoft Office
  • Google Docs
  • CPR Certified
  • Dental radiography
  • Organization and Time Management
  • Administrative Support

References

  • Linda Thorn, 414-719-4122
  • Lilliana Lopez, 414-628-5677
  • Lawrence Rabon, 414-839-6149


Certification

Basic Life Support Program

Languages

Spanish
Native or Bilingual

Timeline

Dental Receptionist

Kewaskum Family Dentistry
02.2024 - Current

Clinic Secretary

Children's Hospital
07.2021 - 02.2024

Behavioral Technician

Caravel Autism Clinic
01.2020 - 10.2020

Associate of Science - Dental Hygiene Program

Milwaukee Area Technical College

Certification - Dental Assisting Certificate

Accelerated Academy Dental Assisting

High School Diploma - undefined

West Bend East High School

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Berenice Rodriguez Elizalde