Summary
Overview
Work History
Education
Skills
Timeline
Generic

Berenice Santos

Fort Worth,TX

Summary

Ambitious individual with strong organizational and multitasking skills, with a passion for personal and professional growth. Ready to apply knowledge and skills to any challenge.

Overview

13
13
years of professional experience

Work History

AREA MANAGER

AMBO Properties
07.2024 - Current
  • Transformed underperforming teams into productive, profitable teams.
  • Managed a portfolio of 8 multifamily properties distributed throughout the Dallas-Fort Worth Metroplex.
  • Worked closely with managers, assistant managers and leasing agents to provide exceptional customer service and increased results.
  • Supervised marketing techniques, file audits and application approvals meet company standards.
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes to improve ownership revenue.
  • Promoted an open path of communication and implemented constructive feedback with my team to best meet our potential, feel supported and acknowledged.

RENT HELP

Mission Arlington
06.2020 - 07.2024
  • Helped tenants get rental assistance and coordinated community engagement events to help build or strengthen relationships with community officials, police department and property management staff.

PROPERTY MANAGER

Buchman Realty
05.2020 - 07.2024
  • Kept up with Fair Housing Mandates and Tenant and Eviction Laws.
  • Financial Reporting for monthly, quarterly and yearly budgets.
  • Contract Negotiation with vendors as well as new hire employees.
  • Strategized on renewals and new leases to maintain a 95%-100% occupancy rate.
  • Regularly closed with $0.00 monthly delinquency.
  • Managed daily administrative tasks, including tenant relations and rent collections.
  • Prepared monthly balance sheets, income statements, cash flow statements and other financial reports as needed.
  • Managed payroll processing, accounts receivable/payable, and tax preparation.
  • Managed onboarding processes for new hires including paperwork completion and orientation activities.
  • Managed daily operations related to customer service, inventory management, and marketing.
  • Oversaw staff by hiring and terminating, creating schedules, and tracking payroll.
  • Established strong relationships with vendors to ensure quality products at competitive prices.
  • Researched market to identify and capitalize on opportunities and rental pricing strategies.

ENGLISH TEACHER

CEDI
04.2015 - 03.2020
  • Created a positive classroom environment that encouraged students to take risks and explore their own ideas.
  • Supervised classroom behavior and moderated discussions to maintain respectful environment.
  • Evaluated student progress through assessments such as quizzes, tests, essays, presentations, and portfolios.
  • Utilized various teaching strategies such as cooperative learning and project-based instruction.
  • Average class size of 28 students.
  • Evaluated student progress through assessments such as quizzes, tests, essays, presentations, and portfolios.
  • Translated lesson plans into learning experiences to challenge students.
  • Students passed TOEFL ITP within 458 - 620 range at end of course..

ENGLISH TEACHER

Harmon Hall
01.2012 - 09.2016
  • Taught skills in English grammar and syntax, vocabulary, and proper word usage
  • Developed and adapted curriculum to encompass English reading, writing and comprehension skills
  • Supervised classroom behavior and moderated discussions to maintain respectful environment
  • Utilized various teaching strategies such as cooperative learning and project-based instruction
  • Average class size of 15-20 students.
  • Prepared comprehensive English curriculum for multiple classes.
  • Planned dynamic lessons to increase student comprehension of books and literary concepts.

Education

MASTERS DEGREE IN HISTORY OF POLITICS AND SOCIETY -

Universidad Autonoma de Sinaloa
Culiacan, Sinaloa
10.2017

BACHELORS DEGREE IN POLITICAL SCIENCE -

Universidad Autonoma de Sinaloa
Sinaloa, MX
08.2015

BACHELORS DEGREE IN EDUCATION -

Universidad Autonoma de Sinaloa
Culiacan, Sinaloa
08.2015

Skills

    • Multi-Family Property Management
    • Rental Pricing Strategies
    • Accounting Solutions Integration
    • Payroll Coordination
    • Fair Housing Mandates
      • Tenant and Eviction Laws
      • Quarterly Reviews
      • Financial Reporting
      • Contract Negotiant
      • Multi-Site Management

Timeline

AREA MANAGER

AMBO Properties
07.2024 - Current

RENT HELP

Mission Arlington
06.2020 - 07.2024

PROPERTY MANAGER

Buchman Realty
05.2020 - 07.2024

ENGLISH TEACHER

CEDI
04.2015 - 03.2020

ENGLISH TEACHER

Harmon Hall
01.2012 - 09.2016

MASTERS DEGREE IN HISTORY OF POLITICS AND SOCIETY -

Universidad Autonoma de Sinaloa

BACHELORS DEGREE IN POLITICAL SCIENCE -

Universidad Autonoma de Sinaloa

BACHELORS DEGREE IN EDUCATION -

Universidad Autonoma de Sinaloa

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Berenice Santos