Berenice Villalon Diaz
DHR Health
Alton,USA
1
Certification
11
years of professional experience
Healthcare professional with strong background in patient care and medical support. Known for collaborative work with medical teams to deliver high-quality care and adapt to evolving patient needs. Expertise in patient assessment and medication administration, along with compassionate care and reliability.
Work History
Director
2 Years 8 Months- Provided leadership and guidance to direct reports, fostering a high-performance culture focused on continuous improvement
- Managed operations, focusing on budgeting, resource allocation, and performance management to align with organizational goals
- Coordinated cross-functional collaboration to enhance decision-making processes across the organization.
- Mentored management team, enhancing leadership capabilities and promoting professional development.
- Assessed employee performance consistently with objective metrics; delivered feedback and coaching.
- Oversaw risk management activities, ensuring compliance with industry regulations/standards/policies/procedures
RN Case Manager
8 Months- Assessed patient conditions and needs, identifying barriers to recovery and implementing targeted strategies for intervention
- Collaborated with interdisciplinary team members to create tailored care plans, enhancing patient support and recovery
- Coordinated patient care, overseeing healthcare needs from admission to discharge to ensure optimal recovery outcomes
- Provided education and support to patients and their families regarding treatment options, medication management, and self-care techniques
Licensed Vocational Nurse Data Abstractor
10 Months- Conducted quality improvement chart audits to extract relevant data, ensuring accuracy and completeness for optimal patient care.
- Followed clinical data abstraction guidelines and standards set by CMS and AHA to maintain compliance and data integrity.
- Entered and updated abstracted data in registry to support accurate reporting and analysis.
Service Coordinator III
1 Year 2 Months- Coordinated health services for diverse population, ensuring timely access to care and enhancing patient experiences
- Conducted needs assessments to identify gaps in healthcare services and developed targeted strategies to address them
- Provided education on health topics such as nutrition, exercise, chronic disease management, and preventive screenings
- Built strong relationships with patients through effective communication, fostering trust and encouraging active participation in their healthcare
Licensed Vocational Nurse Navigator
11 Months- Educated patients and families on treatments and medications, enhancing understanding of procedures and side effects
- Advocated for patients' rights, ensuring access to timely and quality healthcare services
- Utilized electronic health records (EHR) systems to document patient interactions accurately and maintain up-to-date records
- Facilitated communication among healthcare providers to coordinate care plans effectively
Licensed Vocational Nurse
2 Years 4 Months- Responded to emergency situations or changes in patient conditions with timely interventions, enhancing patient safety and care quality.
- Educated patients and families on end-of-life care options, symptom management, and medication administration, fostering informed decision-making.
- Documented patient assessments, interventions, and outcomes in electronic medical records, ensuring continuity of care.
- Provided education and support for family caregivers regarding caregiving techniques, self-care strategies, and community resources available
Licensed Vocational Nurse
2 Years 8 Months- Provided direct patient care, including administering medications, monitoring vital signs, and assisting with activities of daily living
- Coordinated medication administration schedules for multiple patients, ensuring adherence to strict protocols and safety standards
- Instructed patients on self-care techniques and medication management, enhancing understanding of disease prevention strategies
- Facilitated communication between patients, families, doctors, nurses, and therapists to improve care coordination.
Licensed Vocational Nurse
10 Months- Delivered compassionate nursing care in private duty setting, enhancing patient comfort and well-being
- Administered prescribed medications, treatments, and therapies, ensuring adherence to established protocols and patient safety
- Monitored vital signs and assessed patient conditions regularly, promptly reporting any changes or concerns to the healthcare team
- Supported patients with activities of daily living (ADLs), fostering independence in bathing, dressing, grooming, and mobility
Licensed Vocational Nurse
1 Year 1 Month- Administered medications, monitored vital signs, and assessed patient conditions on a regular basis
- Administered wound care, including dressing changes and monitored healing progress to ensure optimal recovery
- Supported pain management and offered emotional support to improve quality of life for patients and families
- Delivered compassionate, skilled nursing care to enhance comfort of terminally ill patients in hospice
Education
Associate of Science - Nursing
Associate of Science - LVN
Skills
Strategic healthcare leadership
Healthcare management
Organizational strategy
Program oversight
Operational management
EHR proficiency
Efficient data management
Data gathering
Microsoft Office proficiency
Staff management
Bilingual communication
Verbal and written communication
Interpersonal skills
Record management
EHR proficiency
Certification
- Registered Nurse (RN)
- ACLS Certification
- BLS Certification
- Compact State Nurse License
- LPN
- Driver's License
Languages
English
Spanish
Timeline
Director
DHR Health
10.2023 - 06.2026Read More
RN Case Manager
Gracia Hospice Care LLC
02.2023 - 10.2023Read More
Licensed Vocational Nurse Data Abstractor
DHR Health
03.2022 - 01.2023Read More
Service Coordinator III
Cigna Health
12.2020 - 02.2022Read More
Licensed Vocational Nurse Navigator
DHR Health
01.2020 - 12.2020Read More
Licensed Vocational Nurse
St. Joseph's Hospice
09.2017 - 01.2020Read More
Licensed Vocational Nurse
Emmanuel Adult Day Care
12.2016 - 08.2019Read More
Licensed Vocational Nurse
Epic Health Services Inc.
02.2016 - 12.2016Read More
Licensed Vocational Nurse
Hosanna Hospice
01.2015 - 02.2016Read More
Galen College of Nursing
Associate of Science from Nursing
Read More
South Texas College
Associate of Science from LVN
Read More