Hi, I’m
Berenis Juarez
San Diego,CA
Summary
To seek and maintain a full-time position with (ABC) as a (XYZ). Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer and employee service, data entry and file management. Ready to leverage training and experience to take on new professional challenges.
Overview
10
years of professional experience
Work History
California Solar Integrators, Inc
Human Resource Generalist
01.2023 - 02.2023
Job overview
- Handled daily and weekly onboarding of new hires, including assembling DocuSign offer letters and packets, setting up in payroll system, and e-mailing onboarding instructions
- Conducted new hire orientation to verify completion of appropriate paperwork and recording information on HR database
- Responsible for all new hire benefit registration on Ease portal
- Guided employees with clear instructions on how to access, navigate, and make selections on different company self-service portals
- Assist with the development and distribution of safety equipment and work-related materials
- Assigned and ensure all employees completed harassment and discrimination training within 30 days of their start date
- Monitor daily HR e-mail accounts and provide customer service to employees with general HR-related questions or concerns
- Scheduled and coordinated interviews between hiring managers and potential candidates
- Assist in offboarding including, IT access removal and asset collection if applicable
University Of California San Diego
Hospital Assistant III
10.2018 - 12.2021
Job overview
- Managed over 50+ patient calls per day in a timely and professional manner using multi-line phone systems
- Adhere to all established protocols and standards when registering new and established patients
- Learned and maintained an in-depth understanding of services and areas of expertise, providing knowledgeable responses to diverse questions
- Responsible for communicating clearly, concisely, and professionally in writing and verbally
- Ability to compose, proofread, edit, and use correct English grammar when sending or relaying medical messages to patients and clinic staff
- Schedule new and existing patient appointments
- Secure authorizations and referrals for scheduled services
- Educated patients on company systems, form completion, and access to self-services
- Verify insurance eligibility for outpatient services on all Third-Party Payers using various automated eligibility systems
- Adhere to and comply with Health Insurance Portability and Accountability Act (HIPAA) regulations
Alliant Consulting Inc
Labor Compliance Clerk ll
10.2018 - 12.2021
Job overview
- Day-to-day labor compliance oversight and support of State, Federal (DBA), and Blended assigned projects to determine compliance status on behalf of the client
- Review certified payroll records and supporting documentation to determine compliance
- Assemble and distribute Request for Information to prime and sub-contractors and request any additional items required to verify prevailing wage
- Identify discrepancies when cross-referencing forms or site summaries to payroll
- Conduct as-needed audits to obtain restitution amounts owed to workers
- Help workers in California and various states get paid the correct prevailing wages while ensuring contractors follow all applicable labor codes and laws
- Provides customers with support in project-related questions including, Master Labor Agreements and Collective Bargaining Agreements inquiries
- Responsible for verification with the Department of Labor and Contractors State License Board of all project, contractors, and apprenticeship requirements and credentials
Dental Arts of Palm Ave
Dental Billing/Front Desk Manager
08.2013 - 10.2018
Job overview
- Assisted in conducting telephone and in-person interviews to assess their qualifications based on practice needs
- Maximize team knowledge and productivity by effectively training, monitoring and directing employees in applications on best practices and regulatory protocols
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Adhere to and comply with Health Insurance Portability and Accountability Act (HIPAA) regulations
- Greeted customers at front desk and engaged in pleasant conversations while managing check-in process
- Handled all insurance claim appeals, prior authorizations, and extensive knowledge of insurance explanation of benefits statements
- Responded to telephone, email and in-person inquiries regarding appointments, insurances, and customer concerns
- Extensive knowledge in insurance and benefits verification (PPO, HMO, Medi-Cal/Denti-Cal)
- Effectively submitted, processed and followed up on dental claims and pre-determinations
- Ability to input and explain quotes based on estimated treatment plans
Education
UC San Diego, San Diego, CA
HR Management Certification from Human Resource Management
01.2024
Grossmont College, San Diego, CA
Medical Terminology
06.2021
Patrick Henry High School, San Diego, CA
High School Diploma
06.2010
University Overview
- Completed AP course in Spanish
- Completed AP course in Psychology
Skills
- Punctual, Dependable, and Reliable
- Computer literature, highly proficient in Microsoft Office applications (Word, Excel, PowerPoint, Exchange, Outlook, SharePoint)
- Detail-orientation
- Excellent interpersonal, oral and written communication skills
- Organizational and time management skills
- Effective Multitasking
- File and Records Management
- Employee Onboarding and Offboarding
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Human Resource Generalist
California Solar Integrators, Inc
01.2023 - 02.2023
Hospital Assistant III
University Of California San Diego
10.2018 - 12.2021
Labor Compliance Clerk ll
Alliant Consulting Inc
10.2018 - 12.2021
Dental Billing/Front Desk Manager
Dental Arts of Palm Ave
08.2013 - 10.2018
UC San Diego
HR Management Certification from Human Resource Management
Grossmont College
Medical Terminology
Patrick Henry High School
High School Diploma
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