Berenise Flores

Provided extraordinary customer service while accurate quality work. Review, organize, prioritize and execute accurate transactions. Streamlined the checkout process for faster service and improved customer experience. Maintained a clean and organized workspace, promoting a welcoming environment for customers. Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors. Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty. Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.

Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.

Assisted clients with activities of daily living, promoting independence and quality of life. Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes. Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.

With a positive attitude, I greeted customers in a courteous and professional manner. Answered questions about products and services. Made recommendations based upon customer service needs. Project a professional public service image friendliness, efficiency, and effectiveness. Work in a fast- paced environment with changing priorities. Communicated with more than 100 customers per day, in person, on the phone and through email in a high-volume setting. Kept of customer interactions, transactions, comments and complaints. Led daily operations including but not limited to preparing bank deposits, scheduling, delegating and auditing the work of two employees according to workflow and company goals. Input customer information accurately into various databases; collected appropriate fees for monies collected.