Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Berenise Mendez Mireles

Summary

My name is Berenise Mendez, I speak Spanish and English fluently. I'm currently 18 years old and have graduated early and work full time while attending college, I graduated in January 2022. I would consider myself to be a highly motivated person as well as quick learner. I have experience in a fast paced job where timing is crucial and multitasking is important. I know how to handle stressful situations effectively and motivate my crew along the way.

Overview

3
3
years of professional experience

Work History

Intake Coordinator

Intermountain Healthcare
10.2022 - Current
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Enhanced office productivity by handling high volume of callers per day.
  • Maintained current and accurate medical records for patients.
  • Collected, verified, recorded and processed client demographics, insurance payments and referral information.
  • Interacted with insurance providers to obtain necessary documents to complete registration.

Stocking TA

Walmart
11.2021 - 10.2022
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Lifted materials of varied weights on regular basis.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Faced products on shelves and displays to meet company policies.
  • Palletized merchandise for easy movement to sales floor locations.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
  • Replenished items to maintain stock availability.
  • Updated product labels to reflect accurate pricing.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Stacked, organized and palletized packages for efficient storage and movement.

Shift Lead Manager

Little Caesars Pizza
11.2021 - 08.2022
  • Reinforced rules to promote superior employee performance.
  • Taught staff upselling techniques to meet revenue targets.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Upheld company standards and compliance requirements for operations.
  • Directed and led employees and team members on effective operations, methods and procedures.
  • Helped employees accomplish tasks during peak periods.
  • Reported employee behavioral issues, losses and customer complaints to upper-level management.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Oversaw workforce schedules and allocated resources in order to achieve project goals.

Shift Lead Manager

Culver's Restaurant
02.2020 - 07.2021
  • Delegated tasks to employees and monitored activities and task completion.
  • Supervised, motivated and led employees to maintain productivity and customer service levels.
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Documented production levels, materials used and special incidents to keep management informed of daily activities.
  • Completed opening and closing duties to facilitate business operations.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Upheld company standards and compliance requirements for operations.

Manual Laborer

EM & RM Construction
07.2019 - 08.2019
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Protected company inventory by maintaining and organizing storage areas.
  • Reported safety violations to supervisor to reduce risks and accidents.
  • Assisted team members with maintaining orderly and clean workspaces.
  • Listened to senior team members for instructions on new jobs and daily requirements.
  • Worked under direct supervision to handle and maintain flow of materials and products in manufacturing areas.

Education

High School Diploma -

Bingham High School
South Jordan, UT
01.2022

Skills

  • Issue resolution
  • Staff development
  • Team Supervision
  • Content management expertise
  • Quantitative skills
  • Experience in leadership
  • Organizational skills
  • Computer skills
  • Problem resolution
  • Decision-making
  • Planning & organizing
  • Team building
  • Critical thinking
  • Team management
  • Friendly, positive attitude

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Intake Coordinator

Intermountain Healthcare
10.2022 - Current

Stocking TA

Walmart
11.2021 - 10.2022

Shift Lead Manager

Little Caesars Pizza
11.2021 - 08.2022

Shift Lead Manager

Culver's Restaurant
02.2020 - 07.2021

Manual Laborer

EM & RM Construction
07.2019 - 08.2019

High School Diploma -

Bingham High School

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Berenise Mendez Mireles