Berhan Asefa
Cincinnati,Ohio
Summary
- Fast learn
- Active listening Organisers customers friendly
- Multitasker
Overview
17
17
years of professional experience
Work History
Sales floor associate
DSW SHOE WAREHOUSE, INC
10.2019 - Current
- In charge of charge send
- Pick up, print packages list and shipped out
- Assisting customers finding prices and items
- Maintaining thorough knowledge about the products and services to provide helpful advice to customer
- Unload products from the store to the floor
- Prepare products to be sales floor ready
- Certified prices on products
Sales floor associate
THE TJX COMPANIES
10.2019 - Current
- Company Overview: Home goods
- Assisting customers finding prices and items
- Maintaining thorough knowledge about the Home goods products and services to provide helpful advice to customer
- Unload products from the store to the floor
- Prepare products to be sales floor ready
- Certified prices on products
- Home goods
Sales Associate
Azadea Group
01.2009 - 12.2017
- Company Overview: Dubai, UAE (ZARA FASHION)
- Assisting the management in running the sales team
- Planning and adopting new sales strategies
- Training new sales staff
- Ensuring customers after sales care policies
- Working for the growth of the company
- Dubai, UAE (ZARA FASHION)
Sales floor associate
Zara Fashion
01.2008 - 12.2008
- Assisted clients by providing them with fashion, style and accessorizing advice
- Creatively displayed new merchandise
- Actively advised management on customers' requirements
- Provide personal attention to customers in order to ensure high level satisfaction
Education
High School Graduate -
Addis Ababa, Ethiopia01.1998
Skills
- Basic knowledge of MS-Office (Word/Excel)
- Online Sales
Professional Work History
- DSW SHOE WAREHOUSE, INC., Sales Associate, 10/18/19, current, Providing comfortable and welcoming environment for all customers., Delivering personal attention to customers to ensure high level of satisfaction., Exercising diplomacy, resourcefulness and tact in resolving customer problems., Responsible for the efficient and effective display space available in order to meet the customers' needs at all times., Replacing missing sizes, items and special orders; considering customers request, season and best-selling items., Communicating with the store management through daily report on all store matters and updating important information and customers need/problems requiring corrective action., Suggesting improvements on the practical implementation of scheduled routines/procedures., Delivering high standards of quality service to customers through an enthusiastic & highly motivated team., Ensuring all stock is displayed before the shop opens.
- THE TJX COMPANIES (Home goods), Sales Floor Associate, 10/13/19, current, Assisting customers finding prices and items., Maintaining thorough knowledge about the Home goods products and services to provide helpful advice to customers., Unload products from the store to the floor., Prepare products to be sales floor ready., Certified prices on products.
- Azadea Group - Dubai, UAE (ZARA FASHION), Sales Floor Associate, 01/01/08, 12/31/08, Assisted clients by providing them with fashion, style and accessorizing advice., Creatively displayed new merchandise., Actively advised management on customers' requirements., Provided personal attention to customers in order to ensure high level satisfaction.
- Galax Group International Ltd (China), Sales Associate, 01/01/09, 12/31/17, Assisting the management in running the sales team., Planning and adopting new sales strategies., Training new sales staff., Ensuring customers after sales care policies., Working for the growth of the company.
Personal Information
- Year of Birth: 1980
- Gender: Female
- Driving License: Valid Ohio State and International
Timeline
Sales floor associate
DSW SHOE WAREHOUSE, INC
10.2019 - Current
Sales floor associate
THE TJX COMPANIES
10.2019 - Current
Sales Associate
Azadea Group
01.2009 - 12.2017
Sales floor associate
Zara Fashion
01.2008 - 12.2008