Berhan Tessema

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
• Provided excellent customer service to create positive experiences and build patient trust.

• Responded to inquiries from callers seeking information.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Reviewed invoices, payment requests, and expense reimbursements prior to approval.

• Increased customer satisfaction by providing professional and courteous front desk support.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff
• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

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• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Enhanced office efficiency by organizing and maintaining filing systems, managing appointment schedules, and handling incoming phone calls.

Helping teachers by supervising activities and working with children in an individual or small group.

Assisted in academic and behavioral support.

Work with students who need extra assistance, spend extra time building relationships with students, and find creative strategies to help them learn a concept that may have been challenging when they first learned it.

Supervise students in non-classroom activities.

including lunch/recess.

• Streamlined data entry processes with the use of specialized software, such as Microsoft Excel and Word.
• Enhanced office efficiency by maintaining electronic files and organizing documents for easy retrieval.
• Maintained confidentiality of sensitive information by adhering to strict company policies regarding privacy and security.