Overview
Work History
Education
Timeline
Generic

Berhanemeskel Sium

Oakwood,GA

Overview

6
6
years of professional experience

Work History

Dining Room Manager

Phoenix Senior Living
Braselton, GA
01.2024 - Current
  • Ensured that all dining areas were well maintained and organized.
  • Liaised with vendors to obtain best prices for food items purchased for the restaurant.
  • Provided guidance and direction to team members regarding proper procedures for serving guests.
  • Trained new employees on customer service, safety protocols, and restaurant policies.
  • Established goals for overall profitability of the dining room operation.
  • Resolved customer complaints in a professional manner.
  • Participated in local community activities related to promoting the business.
  • Supervised the staff to ensure proper service standards were met.

Server

Branch House Tavern
Flowery Branch, GA
09.2022 - 01.2024
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Greeted guests and provided menus.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

CSR, Sales

Concentrix Solutions
Russellville, AL
04.2018 - 09.2022
  • Identified prospective clients by using business directories, following leads from existing clients, participating in organizations and clubs, attending trade shows and conferences.
  • Conducted price negotiations with customers while staying within company guidelines.
  • Followed up with customers to ensure their satisfaction with products or services they received.
  • Educated customers on product features and benefits so that they can make informed decisions when purchasing a product or service.
  • Developed and maintained relationships with existing customers in order to facilitate repeat business opportunities.
  • Analyzed customer feedbacks and surveys data in order to identify trends in customer preferences and interests.

Education

High School Diploma -

Parkview High School
Lilburn, GA
05-2012

Timeline

Dining Room Manager

Phoenix Senior Living
01.2024 - Current

Server

Branch House Tavern
09.2022 - 01.2024

CSR, Sales

Concentrix Solutions
04.2018 - 09.2022

High School Diploma -

Parkview High School

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Berhanemeskel Sium