Hi, I’m
Berhanemeskel Araya
Executive Sales, Management and Medical Transportation Transportation
Richmond,VA
Summary
Experienced marketing professional dedicated to surpassing revenue targets, increasing new user acquisition, and expanding subscription-based enterprises. Proficient in all aspects of marketing campaigns, from ideation to implementation and rollout.
Overview
15
years of professional experience
Work History
Access Care, Modivcare, LogistiCare
Medicaid Driver
02.2022 - Current
Job overview
- Developed strong rapport with patients, fostering trust and loyalty to the service provided by the organization.
- Assisted patients with mobility issues, demonstrating empathy and compassion in every interaction.
- Proactively monitored fuel levels throughout shifts to avoid delays caused by running out of gas during transports.
- Assisted in the development of new processes and procedures to streamline operations within the transportation team.
- Effectively used GPS navigation systems for efficient route planning that reduced transit times for clients.
- Communicated effectively with healthcare providers, enhancing coordination for timely pickups and drop-offs of patients.
- Adapted routes in real-time based on changing traffic conditions or patient needs, maximizing efficiency without compromising care quality.
- Consistently met or exceeded performance metrics related to punctuality and trip completion rates, contributing to company success.
- Responded calmly under high-pressure situations such as medical emergencies or road accidents, prioritizing patient safety above all else.
- Improved patient satisfaction by providing timely and efficient transportation services to medical appointments.
- Handled challenging behavioral situations with patience and professionalism, maintaining a calm environment within the vehicle.
- Ensured vehicle cleanliness and maintenance for a comfortable and safe ride experience for patients.
- Adhered to strict confidentiality guidelines, protecting the privacy of each patient''s personal information.
- Managed multiple schedules simultaneously while remaining highly organized, ensuring smooth operations across various routes serviced daily.
- Provided exceptional customer service by addressing passenger concerns promptly and professionally.
- Contributed to a positive work culture by actively participating in team meetings and offering constructive feedback for continuous improvement.
- Conducted pre-trip inspections diligently to ensure the vehicle was safe before commencing transport activities.
- Attended ongoing training sessions to stay updated on industry regulations and best practices in medical transportation.
- Maintained thorough records of all trips, ensuring accurate billing and reimbursement processes for Medicaid services.
- Navigated through traffic efficiently, reducing travel time and stress for patients attending appointments.
- Delivered passengers to destinations safely and on time.
Total Quality Logistics Inc.
Executive Sales Representative
06.2022 - 01.2023
Job overview
- Generated quality leads through strategic networking at industry events, conferences, and online platforms.
- Partnered with other departments including finance, operations and logistics on contract negotiations ensuring smooth transactions and fulfillment of client expectations.
- Designed tailored proposals for prospective clients showcasing unique features of our products/services to address their specific requirements.
- Delivered engaging product presentations at industry events and trade shows, raising brand awareness among potential clients.
- Implemented effective account management strategies resulting in increased repeat business from satisfied clients.
- Led a high-performing sales team to exceed quarterly targets consistently.
- Initiated cross-functional collaboration between departments to improve communication and deliver better results for customers.
- Consistently met or exceeded individual sales targets while contributing positively to the overall performance of the team.
- Managed complex negotiations, securing favorable terms and conditions for both parties involved.
- Improved customer satisfaction by providing consistent follow-up and addressing concerns promptly.
Renault Trucks
Sales Executive
07.2014 - 03.2017
Job overview
- Analyzed ratings and programming features of competitors to evaluate the effectiveness of marketing strategies. Planned and negotiated media buys, including TV, radio, print and digital. Created an official company page on Facebook to facilitate interaction with customers.
Van Vlet XL
Trainning
08.2015 - 10.2015
Job overview
- Trained there for 3 months, learning from the Owner, Managers, Sales Executives on how to handle business meetings and understand the keys to selling products.
AXUM Restaurant
Cashier, Customer Service Representitive
01.2010 - 05.2011
Job overview
- Accepted payment from customers and made change as necessary. Apportioned and served food to facility residents, employees, or patrons.
Education
Rowan UniversityGlassboro, NJ
Bachelor of Arts from Advertisment and Public Relations
01.2018
University Overview
Double Major
J Sargeant ReynoldsRichmond, VA
Bachelor of Arts from Business Administration
01.2013
Virginia State UniversityPetersburg, VA
Bachelor of Science from Industrial Logistics
01.2012
Thomas Jefferson High SchoolRichmond, VA
High School Diploma
01.2012
Skills
- Brand development
- Graphic design
- Multi-media marketing
- Account management
- Trade shows
- Highly Dependable
- Fast Learner
- Speak 3 Laguages
- Brand recognition optimization
- Google analytics
Languages
English
Native or Bilingual
Amharic
Professional Working
Tigringia
Professional Working
Timeline
Executive Sales Representative
Total Quality Logistics Inc.
06.2022 - 01.2023
Medicaid Driver
Access Care, Modivcare, LogistiCare
02.2022 - Current
Trainning
Van Vlet XL
08.2015 - 10.2015
Sales Executive
Renault Trucks
07.2014 - 03.2017
Cashier, Customer Service Representitive
AXUM Restaurant
01.2010 - 05.2011
Rowan University
Bachelor of Arts from Advertisment and Public Relations
J Sargeant Reynolds
Bachelor of Arts from Business Administration
Virginia State University
Bachelor of Science from Industrial Logistics
Thomas Jefferson High School
High School Diploma
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