Berkely TAYLOR-ALLEN
Summary
High –performing clinician with over 29 years of healthcare experience in various medical office/hospital environments. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Senior Regional Operations Director
OI Infusion
12.2019 - Current
- Managed daily operations while overseeing multiple locations to foster increased productivity within physician practice and hospital setting
- Support staff in patient care activities while maintaining a high level of staff morale and professionalism
- Involved in all aspects of the intake process, financial assistance, revenue cycle and accounting aspects of all infusion centers
- Demonstrates ability to lead and motivate outstanding healthcare teams
- Coordinates Quality Improvement Activities (QIA's) to identify performance areas for improvement
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
Clinical Operations Manager
intraFusion
03.2012 - 12.2019
- Oversee and manage over 50 clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism
- Processes monthly reports for department performance
- Demonstrates ability to lead and motivate outstanding healthcare teams
- Effectively manages clinical oversight for 34 free standing infusion centers
- Directly reports to the CEO and CFO of the company and collaborates with the vice president of sales on future growth
- Educated in research programs related to Neurology, Rheumatology and other disease processes
- Expertise in managed care
- Medicare regulations and the process of obtaining authorizations and insurance approvals.
- Implemented innovative technologies to enhance data-driven decision making in clinical operations management.
Infusion RN Manager
intraFusion
09.2003 - 03.2012
- Built in 2003 as a new infusion site with no clients or guidelines for care to currently managing over 140 clients a month that are affected with Multiple Sclerosis and other disease processes
- Managed and coordinated care for a 7 chair infusion suite infusing mediations such as Tysabri, IVIG, Solumedrol, Remicade and Reclast
- Maintained and implemented policies and procedures as well as marketing physician groups for accounts
- Responsible for insurance verification and re-authorizations related to patient care
- Work hand in hand with research department to assists in any studies
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Director of Intake Department and Telemonitoring
Instructive Visiting Nurses Association
05.1995 - 09.2003
- Responsible for central intake of all referrals for a large home care agency
- Coordinated care of private, Medicare and Medicaid clients via pre—authorization
- Implemented policy and procedures for the department as well as conducting chart audits monthly for error
- Implemented and established home telemonitoring for over 80 clients
- Responsible for coordinating all IV cases from admission to discharge
- Overlooked and recommended continuing education, in-services and on-site training of all staff
- Increased the census of IVNA by 15% within the first 5 years of employment
- Introduced 50 telemonitoring machines into client's homes and trained all staff in their use.
Cardiac Critical Care Nurse
Riverside Regional Medical Center
05.1994 - 05.1995
- Worked on 14 bed intensive care unit
- Clients admitted from emergency room in critical condition i.e., strokes, heart attacks, etc
- Certified in Hemodynamic monitoring, EKG interpretation and ACLS guidelines
- Use of Swan catheters, mid-line, arterial, PORT catheters and femoral sheath management
- Responsible for education of pre and post cardiac catheterization, PTCA and open heart patients
- Hourly documentation and management of IV heparin, Nitroglycerine, Nipride, Dobutamine and Dopamine
- Certified in balloon pump management.
Education
Bachelor of Science in Nursing -
Virginia Commonwealth University and Medical College of VA
Richmond, VA01.2008
Associates of Science in Nursing -
Riverside School of Nursing
Newport News, VA01.1994
High School Diploma -
Colonial Heights High School
Colonial Heights, VA01.1991
Skills
- Strong clinical judgment
- High level of autonomy
- Planning and development
- Accomplished leader
- Recruiting and hiring expert
- Promotes positive behavior
- Operations Management
- People Management
- Verbal and written communication
Certification
- Legal Nursing Consultant Certificate, Kaplan University, 2006
- Member of National Infusion Center Association
References
References upon request
Timeline
Senior Regional Operations Director
OI Infusion
12.2019 - Current
Clinical Operations Manager
intraFusion
03.2012 - 12.2019
Infusion RN Manager
intraFusion
09.2003 - 03.2012
Director of Intake Department and Telemonitoring
Instructive Visiting Nurses Association
05.1995 - 09.2003
Cardiac Critical Care Nurse
Riverside Regional Medical Center
05.1994 - 05.1995
Bachelor of Science in Nursing -
Virginia Commonwealth University and Medical College of VA
Associates of Science in Nursing -
Riverside School of Nursing
High School Diploma -
Colonial Heights High School
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