Berkis Dela Cruz
Forest Hill,TX
Summary
Experienced Quality Control Manager who knows the production process and has a keen eye for detail. Adept at developing comprehensive error reports, working closely with production staff to improve product quality and responding appropriately to quality control issues. Specializes in industrial production
Overview
20
20
years of professional experience
Work History
Roller
High, Trucking invest Group LLC
Fort Lauderdale, FL
01.2017 - 10.2021
- Planning and supervising the shipments from production to the end-user Scheduling daily and weekly routes
- Tracking orders using functional systems (e.g
- Barcodes and tracking software)Responsibility
- Coordinate with Warehouse Workers to ensure proper storage and distribution of products
- Report maintenance and repair needs for transportation vehicles and equipment Research and suggest cost-effective shipping methods
- Organize training sessions for employees (e.g
- Proper use of machines and handling of hazardous material)
- Keep organized records of vehicles, schedules and completed orders Ensure compliance with company policies and shipping legislation Stay up-to-date with safety regulations
- Operated smooth drum roller to seal and base surfaces.
- Safely and efficiently operated breakdown roller to massage asphalt into place.
- Performed daily troubleshooting, safety checks and maintenance of equipment.
- Coordinated with other personnel to complete jobs on time and within specifications.
- Inspected work areas before and after operations to determine quality and completion of job.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed and maintained courteous and effective working relationships.
Management Consultant
TelecommunicationsOf Puerto Rico, Inc
Bayamon Puerto Rico
02.2004 - 12.2007
- PRTC)Coordinate Management/ Bayamon, Responsible in testing and identifying test scope, test planning, managing test
- Execution, reporting metrics & tracking incidents defect management activities and coordinating between onsite and offshore
- Working with Development and Testing team in different platforms for document sorting, data capture and data conversion of professional / institutional claims (CMS1500 formats
- Responsible to end-to-end Quality Assurance of one or more product lines, making quick and reliable software releases & sharing responsibility of meeting of all Product goals with Development counterpart
- Responsible for testing of different business rules for claims processing, validation and conversion and handled end to end workflow testing of different automated platforms
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
- Broadened improvement initiatives, troubleshooting problems for corrective action.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Increased employee satisfaction and motivation through training classes, meetings and special workshops.
- Improved product development process by incorporating design for Six Sigma.
- Gathered, documented, and modeled data to assess business trends.
- Produced detailed and relevant reports for use in making business decisions.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Recommended Type operational improvements based on tracking and analysis of Type data.
- Leveraged on-site observation and personal interviews to identify team and individual strengths.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Proved successful working within tight deadlines and a fast-paced environment.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Created and optimized records management strategies to coordinate and protect information.
- Evaluated current processes to develop improvement plans.
- Improved communication at all levels and transformed company culture into more productive atmosphere.
- Helped develop proactive and successful business policies to meet changing demands.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
Quality Control Lead Inspector
Motorola Solutions
Chicago, Illinois, The US
03.2010 - 10.2014
- Quality control test supervisor level 3, Authored a large majority of the quality control policies that are still in place today
- Integrated the quality control computer software platform with the production platform to increase efficiency
- Distributed quality error reports to supervisors once a week and discussed data with supervisors during the week
- Increased customer satisfaction dramatically with new quality control initiatives.Monitored all quality issues and developed error reports to be looked over by production supervisors
- Met once a week with production supervisors to discuss most prevalent quality issues.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Resolved customer complaints by investigating problems and developing solutions.
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Performed visual inspections and non-destructive tests where appropriate.
- Collaborated with production staff to establish and meet quality standards
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Identified and documented quality discrepancies for management to develop resolutions.
- Completed precise measurements using special tools.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Developed and implemented inspection processes to define criteria and quality control measures.
- Monitored inventory levels to restock materials and maintain consistent supply.
- Recorded inspection and test results on data sheets.
- Provided technical support to production personnel.
- Followed standard operating procedures for inspections and tests.
- Examined products for imperfections and defects.
- Coordinated with systems partners to finalize designs and confirm requirements.
- Trained other workers in inspection and testing procedures.
- Followed safety protocols while handling hazardous materials.
- Updated quality control records and reports.
- Monitored product quality at all stages of production process.
- Sampled products to verify compliance with standards
- Operated and maintained testing equipment.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Provided feedback to production team regarding product quality.
- Utilized quality control software to track and analyze product data.
- Assisted in developing inspection and testing protocols.
- Repaired faults, reassembled products, and completed additional tests.
- Recommended architectural improvements, design solutions, and integration solutions.
- Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
- Weighed products prior to shipment to confirm accuracy.
- Investigated customer complaints to take necessary corrective actions.
Assembly Line Worker
Petmate
Arlington, TX
08.2023 - Current
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Boxed, labeled, and transported items to support assembly operations.
- Completed durable assemblies and subassemblies with hand and power tools.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Followed outlined specifications to implement assembly plans.
- Streamlined production process to maximize safety and productivity.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated various machines used in production processes.
- Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances.
- Utilized safety devices and procedures to protect personnel and equipment.
- Operated finishing tool to prepare products for inspections and packaging.
- Monitored production processes to identify and address potential issues.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Managed inventory of parts and components.
Education
Business Management
El Camino community college
Transportation & logistics management
Everest university Fort Lauderdale, Miami Dade College
Bachelor Of Administrative Studies - Business Administration
Evestment University
Fort Lauderdale, FL01.2015
Social - Transportation Management
Transportation And Law
St Louis, MO10.2009
Skills
- Team leadership
- Problem Solving
- Performance assessment
- Management information system
- Supply Chain Management
- Work Flows planning
- Negotiations Experts
- Process improvements
- Microsoft PowerPoint
- Microsoft,Excel Microsoft word
- Employee onboarding
- Customer-Oriented
- Relationship building and management
- Collaboration
- Communication
- Language
- Bilingual
- Assembly and Production
- Hand and Power Tools
- Visual Inspection
- Supply Chain Distribution
- Checking Tolerances
- Maintaining Clean Work Areas
- Assembly Instructions
- Quality Assurance Controls
- Final Product Testing
- Storage Coordination
- Process Management
- Production Equipment Assessment
- Good Manufacturing Practices
- Expert Assembler
- Preparing Boxes
- Equipment Monitoring
- Personnel Records
- Safety Protocols
- Performance Improvement
- Pallets Loading
- Defective Parts Disassembly
- Maintenance Requirements
- Machinery Operation
- Defect Identification
- Duty Assignments
- Continuous Education
- Specialize in Part Type
- Providing Feedback
- Production Line
- Quality Control
- Removing Spots
- Checking Product Quality
- Environmental Monitoring
- Pressure Testing
- Resource Organization and Allocation
- Finished Product Packaging
- Shipment Preparation
- Time and Cost Determination
- Shipment Procedures
- Repetitive Motion Tolerance
- Operational Procedures
- Drawing Outlines
- Packing and Shipping Proficiency
- Safety Policies and Procedures
- Tool Use and Repair
- Worker Instruction
- Team Communication and Collaboration
- Inspect Material
- Production Documentation
- Dial Indicators
- Removing Parts
- Hand-Eye Coordination
- Contamination Removal
- Problem Identification
- Item Transportation
- Effective Working Relationships
- Finishing Knowledge
- Disassembling Engines
- Data Integrity
- Goals and Performance
- Compression Riveting
- Product Assembly
- Social Perceptiveness
- Hard Drives
- Managing Time
- QA
- QC
- Manufacturing
- Logistics
- Rotation Requirements
- Distance Estimation
- Socket Wrenches
- Vernier Calipers
- Heavy Machinery Safety
- Read Schematics
- Metal Riveting
- Customer Needs Assessments
- Project Management
- Aligning Parts
- Quality Inspections
- Environmental Contamination Prevention
Accomplishments
- Achieved Result by introducing Software for Type tasks.
- Documented and resolved Issue which led to Results.
- Achieved Result by completing Task with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result through effectively helping with Task.
- Collaborated with team of Number in the development of Project name.
- Supervised team of Number staff members.
- Resolved product issue through consumer testing.
Affiliations
- Society of Human Resource Management
- Freemason
- American Medical Informatics Association
- American Society of Safety Professionals
- Association of Information Technology Professionals
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Assembly Line Worker
Petmate
08.2023 - Current
Roller
High, Trucking invest Group LLC
01.2017 - 10.2021
Quality Control Lead Inspector
Motorola Solutions
03.2010 - 10.2014
Management Consultant
TelecommunicationsOf Puerto Rico, Inc
02.2004 - 12.2007
Business Management
El Camino community college
Transportation & logistics management
Everest university Fort Lauderdale, Miami Dade College
Bachelor Of Administrative Studies - Business Administration
Evestment University
Social - Transportation Management
Transportation And Law