Berkly Paul
Johnston,IA
Summary
Versatile security and retail experience supporting customer satisfaction and safe operations. Demonstrates strong conflict resolution skills and consistent reliability in high-traffic settings. Builds welcoming atmospheres and drives efficient service through clear communication and follow-through.
Overview
3
3
years of professional experience
Work History
Security Forces Member
Iowa Air National Guard
Sioux City, Iowa
12.2025 - Current
- Executed daily duties to ensure operational readiness and effective mission support.
- Proposed and implemented ideas that enhanced team performance and mission outcomes.
- Patrolled assigned areas to safeguard personnel and protect property from potential threats.
Sales Associate
Scheels
Sioux City, Iowa
01.2025 - 09.2026
- Delivered exceptional customer service by greeting customers and resolving inquiries to enhance overall shopping experience.
- Welcomed customers and ensured outstanding service throughout their visit.
- Guided customers in locating specific products while providing personalized recommendations to meet their needs.
- Educated customers on product features and benefits to enhance the selection process.
- Maintained organized inventory on the sales floor and in the stockroom for efficient operations.
Customer Service Cashier
Scheels
Sioux City, Iowa
06.2023 - 01.2025
- Addressed customer complaints professionally to enhance overall experience.
- Processed customer returns and exchanges in accordance with company policies.
- Worked closely with colleagues to elevate service delivery and satisfaction levels.
- Created a friendly shopping environment by collaborating with team members.
Education
High School Diploma -
East High School
Sioux City, IA05-2026
Some College (No Degree) - Criminal Justice
Western Iowa Tech Community College
Sioux City, IASkills
- Safety awareness
- Problem solving
- Attention to detail
- Customer service
- Team collaboration
- Conflict resolution
- Communication skills
- Decision-making
- Reliability
Timeline
Security Forces Member
Iowa Air National Guard
12.2025 - Current
Sales Associate
Scheels
01.2025 - 09.2026
Customer Service Cashier
Scheels
06.2023 - 01.2025
High School Diploma -
East High School
Some College (No Degree) - Criminal Justice
Western Iowa Tech Community College