Summary
Overview
Work History
Education
Skills
Languages
Timeline
background-images

Berleyn Bazan

Riverbank,CA

Summary

Dynamic professional with extensive experience in customer service and team collaboration, notably at Smile Shine Dental. Proven ability to enhance patient satisfaction through effective scheduling and billing management. Strong multitasking skills complemented by a commitment to fostering positive relationships, ensuring a welcoming environment for all clients.

Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.

Overview

22
22
years of professional experience

Work History

Waitress

Wildfire Public House
06.2019 - Current
  • Managed multiple tables efficiently, ensuring timely service and customer satisfaction.
  • Trained new staff on menu offerings, customer service standards, and operational procedures.
  • Collaborated with kitchen staff to streamline order delivery and enhance meal presentation.
  • Developed strong relationships with regular patrons, fostering a welcoming atmosphere.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Dental Coordinator

Smile Shine Dental
02.2009 - 09.2011
  • Coordinated patient scheduling to optimize appointment flow and reduce wait times.
  • Managed billing processes, ensuring accurate insurance claims submission and patient invoicing.
  • Developed strong relationships with patients, earning trust as their primary point of contact within the dental practice.

Dental Front Office Coordinator

Dr Phil Chen
11.2005 - 03.2008
  • Coordinated patient scheduling and appointments to maximize office efficiency.
  • Processed insurance claims, verifying patient eligibility and benefits.
  • Collaborated with dental team to streamline treatment planning and patient follow-up processes.

Dental Front Office Coordinator

Bright Now Dental
08.2003 - 11.2005

. Coordinated patient scheduling and appointments to maximize office efficiency.

. Managed billing and verifying patient eligibility and benefits.

. Collaborated closely with dentists to coordinate treatment plans that met each individual''s oral health needs while considering insurance constraints or budget limitations when necessary.

Education

High School Diploma -

Thomas Downey High School
Modesto, CA
06-1996

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Waitress

Wildfire Public House
06.2019 - Current

Dental Coordinator

Smile Shine Dental
02.2009 - 09.2011

Dental Front Office Coordinator

Dr Phil Chen
11.2005 - 03.2008

Dental Front Office Coordinator

Bright Now Dental
08.2003 - 11.2005

High School Diploma -

Thomas Downey High School
Berleyn Bazan