Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Timeline
Generic
Berlin Corral

Berlin Corral

Portland

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

3
3
years of professional experience

Work History

Server

IHOP
02.2025 - 06.2025
  • Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
  • Collaborated with kitchen staff to maintain accurate order delivery and uphold presentation standards.
  • Maintained cleanliness and organization of dining area, contributing to a welcoming atmosphere for patrons.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.


Restaurant Hostess

Kona Grill
09.2024 - 12.2024


  • Oversaw daily seating arrangements, optimizing flow and guest experience during peak hours.
  • Managed high-pressure situations during peak hours, maintaining excellent customer service and smooth operations.
  • Maintained clean and organized front-of-house areas, contributing to an inviting atmosphere for guests.
  • Addressed any guest complaints or issues swiftly resolving them leading to increased customer loyalty.

Cook

Old Market Pub
05.2023 - 09.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Promoted to Cook position after 7 months of employment

Hostess

Old Market Pub
04.2022 - 05.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Bussed tables during busiest hours to maintain a sanitary eating experience
  • Served guests their dishes to lighten servers' work load

Education

High school diploma/GED -

Southridge High School
Beaverton, OR
01.2024

Skills

  • Organized
  • Hospitality service expertise
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • High volume dining
  • Task prioritization
  • Positive and professional
  • Calm demeanor
  • Point-of-sale system
  • Multitasking Abilities
  • Problem-solving

Accomplishments

  • First aid 'stop the bleed' certificate
  • GED program
  • International Baccalaureate student 2 years

Hobbies and Interests

Running flea market and thrift stands in Pioneer Square, Volunteering at animal shelters, Leading an artistically driven lifestyle (dance, gymnastics, ceramics, and painting)

Timeline

Server

IHOP
02.2025 - 06.2025

Restaurant Hostess

Kona Grill
09.2024 - 12.2024

Cook

Old Market Pub
05.2023 - 09.2023

Hostess

Old Market Pub
04.2022 - 05.2023

High school diploma/GED -

Southridge High School

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