YOUSELINE TELSAINT
Woodbridge,NJ
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Hardworking Patient Care Technician bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs. Patient-focused professional offers support in critical care, pre-op, medical-surgical and post-op cases in medical center environments. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Henry J. Carter Hospital
New York, NY
02.2020 - Current
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Assisted with patient admissions, discharges and transfers.
- Recorded patient conditions and vital signs before and after medical operations.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Helped create a safe environment by following infection control policies.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Assisted with patient transfers from bed to wheelchair or strher as needed.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Responded to bell or light signal calls to assist patients with needs.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Provided emotional support for patients and families during difficult times.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Restocked unit frequently with necessary medical supplies.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Turned and repositioned bedridden patients to prevent bedsores.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
Patient Care Technician
Hackensack Meridian Health JFK Medical Center
Edison, NJ
03.2022 - 01.2023
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Recorded patient conditions and vital signs before and after medical operations.
- Assisted with patient admissions, discharges and transfers.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Helped create a safe environment by following infection control policies.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Responded to bell or light signal calls to assist patients with needs.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Provided emotional support for patients and families during difficult times.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Restocked unit frequently with necessary medical supplies.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Collected specimens from patients for laboratory testing purposes.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
CNA/Nursing Assistant
White Glove Agency
New York, NY
01.2020 - 12.2022
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Reported changes in patient conditions to registered nurse or physician.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Helped residents walk with or without self-help devices.
- Used mobility devices to transport patients.
- Observed and reported unusual symptoms and changes to charge nurse.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Distributed drinking water and nourishment to residents.
- Assisted residents in preparing for activities and social programs.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Supported non-ambulatory residents in range of motion exercises.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Turned and repositioned bedridden patients to prevent bedsores.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Reminded patients to take prescribed medications or nutritional supplements.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
Peer Support Specialist/Public Service Worker
BRC Group
Brooklyn, NY
11.2016 - 07.2020
- Assisted clients with developing healthy coping skills to manage stressors.
- Actively listened and responded empathetically when interacting with clients.
- Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
- Led support groups and facilitated one-on-one meetings with struggling individuals.
- Helped individuals overcome harmful drug and alcohol addictions.
- Educated clients on available community resources that could enhance their quality of life.
- Instilled hope by promoting positive self-disclosure and actively listening to client needs.
- Participated in weekly team meetings to discuss cases and develop treatment plans.
- Engaged in outreach efforts to increase awareness about the organization's mission and goals.
- Developed positive relationships with clients by providing a safe, supportive environment.
- Facilitated individual and group sessions to provide guidance and counseling.
- Maintained accurate records of client progress through use of electronic medical record system.
- Coordinated referrals for additional services as needed based on client needs.
- Helped individuals overcome discrimination, stigmas and trauma by providing encouragement and community resources.
- Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.
- Provided crisis intervention services to individuals in need of emotional and mental support.
- Aided individuals by developing wellness plans and advance directives to achieve goals.
- Maintained strict data confidentiality and privacy on information related to individuals.
- Adhered to applicable laws, regulations, policies, procedures, standards, and guidelines.
- Conducted assessments to identify needs, strengths, and resources of clients.
- Researched relevant topics related to mental health services or treatments.
- Assisted with administrative tasks such as scheduling appointments or updating contact information.
- Monitored client activities in order to assess the effectiveness of treatment plans.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
Assisted Living Caregiver
Ocean View Manor
Brooklyn, NY
05.2015 - 07.2017
- Maintained a clean and safe environment for the residents.
- Ensured that all safety protocols were followed at all times within the facility.
- Provided assistance with daily living activities such as bathing, dressing, and grooming.
- Respected client privacy by maintaining confidentiality of information shared during interactions.
- Provided companionship through conversation and other recreational activities.
- Supported independence of clients by helping them identify solutions to problems without taking over decision-making responsibilities.
- Participated in staff meetings and training sessions as required by facility policies.
- Reported concerns to nurse supervisor to promote optimal care.
- Monitored health and well-being of clients and reported significant health changes.
- Assisted clients with maintaining good personal hygiene.
- Contributed to case reviews of client status and progress.
Education
Nursing
Mildred Elley
New York01-2020
Office Technology
Professional Business College
New York, NY06-2010
Nursing
Universal Training Institute
Perth Amboy, NJPatient Care Technician
Access Careers
Brooklyn, NYNursing Assistance
HeartSaver-NY Medical Training
Nursing Assistance
Above And Beyond Care Training School
Woodbridge, NJHealth Sciences
Long Islang University Brooklyn
BrooklynSkills
- Information Protection
- Basic Nursing Care
- Specimen Collection
- Restocking Supplies
- Feeding Assistance
- Mobility Assistance
- ADL Support
- Patient Observation
- Patient Education
- Sterilization Techniques
- Vital Signs Monitoring
- Emergency Response
- Adaptable
- Patient Services
- Blood Glucose Monitoring
- Clinical Training
- Catheter Care
- Patient Positioning Understanding
- Healthcare Expertise
- Infection Control Standards
- Medical Laboratory Procedures
- Acute and Rehabilitative Care
- Feeding Assistance Specialist
- Data Collection
- Professional Bedside Manner
- Medical Equipment Operation
Affiliations
- Cooking
- Sport
- Reading
Certification
- CNA/Nursing Assistant
- PCT/ Patient Care Technician
Languages
Haitian Creole
Full Professional
French
Professional
References
References available upon request.
Timeline
Patient Care Technician
Hackensack Meridian Health JFK Medical Center
03.2022 - 01.2023
Patient Care Technician
Henry J. Carter Hospital
02.2020 - Current
CNA/Nursing Assistant
White Glove Agency
01.2020 - 12.2022
Peer Support Specialist/Public Service Worker
BRC Group
11.2016 - 07.2020
Assisted Living Caregiver
Ocean View Manor
05.2015 - 07.2017
Nursing
Mildred Elley
Office Technology
Professional Business College
Nursing
Universal Training Institute
Patient Care Technician
Access Careers
Nursing Assistance
HeartSaver-NY Medical Training
Nursing Assistance
Above And Beyond Care Training School
Health Sciences
Long Islang University Brooklyn
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