Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Berlita Toledo

Many Farms,AZ

Summary

Proven housekeeping expert with a track record of enhancing guest satisfaction at Best Western Ruby’s Inn through meticulous cleanliness and timely service. Skilled in advanced cleaning techniques and fostering teamwork, I significantly increased guest satisfaction scores. My dedication to health and safety compliance, alongside effective collaboration, ensures top-notch service and efficiency in fast-paced environments.

Overview

22
22
years of professional experience

Work History

Housekeeping Room Attendant

Marianna Inn
04.2024 - 08.2024
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.

Laundry Attendant

Squire Resort
03.2023 - 07.2023
  • Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
  • Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
  • Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
  • Examined dried clothes to identify stains, tears and issues.
  • Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
  • Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
  • Maintained safety practices at all times to protect personnel and laundry loads.
  • Operated machines correctly by following machine instructions and safety regulations.
  • Assisted with unloading and loading customer laundry items.
  • Followed environmental regulations when handling hazardous materials for laundromat safety.

Housekeeping Room Attendant

Uptop
07.2022 - 09.2022

Cleaning 30 to 33 rooms per day…

Strip the rooms…restock towels and sheets..

Soaps and shampoo…

Clean coffee pots,microwave and refrigerator's

Scrub the showers sink around the toilet…

Sweep and mop the floors…

Housekeeping

Bryce Canyon Resort
03.2017 - 02.2018

Restock the carts…

Strip the rooms…start cleaning the bathroom scrubbing tubs,around toilets and stock towels,soaps & shampoo..

Makes the beds,check all the dressers,under & around the beds..

Make beds with clean sheets…

Dust all furnitures,bed boards…

Check the lights and vacuum…

Sometimes work in the laundry…

House Keeping

Bryce Canyon Resort
03.2016 - 10.2016
  • Maintained a safe and comfortable living environment, performing light housekeeping tasks and maintaining cleanliness.
  • Contributed to improving overall hotel ratings by consistently providing exceptional housekeeping services.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Maintained high standards of cleanliness throughout the property by coordinating housekeeping efforts regularly.

Housekeeper

Best Western Ruby’s Inn
03.2002 - 11.2015
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.

Skills

  • Cleaning bathrooms
  • Guest Relations
  • Vacuuming and sweeping
  • Dusting furniture
  • Mopping floors
  • Chemical Handling
  • Sorting and washing laundry
  • Cleaning techniques
  • Folding clean laundry
  • Vacuuming carpets
  • Window Cleaning
  • Dusting surfaces
  • Carpet cleaning
  • Housekeeping
  • Time Management
  • Teamwork and Collaboration
  • Health and safety compliance
  • Vacuuming
  • Kitchen Cleaning and Dishwashing
  • Supply Stocking
  • Floor Vacuuming
  • Window Blind Dusting
  • Team building

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.
  • Cleaned an average of Number homes per day.

Timeline

Housekeeping Room Attendant

Marianna Inn
04.2024 - 08.2024

Laundry Attendant

Squire Resort
03.2023 - 07.2023

Housekeeping Room Attendant

Uptop
07.2022 - 09.2022

Housekeeping

Bryce Canyon Resort
03.2017 - 02.2018

House Keeping

Bryce Canyon Resort
03.2016 - 10.2016

Housekeeper

Best Western Ruby’s Inn
03.2002 - 11.2015
Berlita Toledo