Dependable professional with excellent organization skills demonstrated through history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Specialized Support Services
Saint Joseph, MO
05.2022 - Current
Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
Facilitated social interactions between participants and their peers in the community.
Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
Collaborated with other staff members to develop individualized service plans for each participant.
Transported clients to doctor's appointments and errands.
Supervised medication administration, personal hygiene and other activities of daily living.
Maintained clean and well-organized environment for client happiness and safety.
Built strong and trusting rapport with clients and loved ones.
Organized oral medications for clients following dosage and schedule requirements.
Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
Level 1 Medication Aide
Vintage Gardens Assisted Living
Saint Joseph, MO
03.2019 - 12.2021
Ordered medication supplies for the facility from approved suppliers as needed.
Reviewed current orders against previous orders for accuracy before dispensing any medications or treatments.
Maintained accurate records of medication administration and other pertinent information.
Stored hazardous materials safely according to safety guidelines set forth by the facility's policies.
Dispensed oral, topical, inhalation and injectable medications as prescribed by physicians.
Educated patients about their medications, potential side effects and interactions with other drugs.
Monitored patient response to medications, reported any adverse reactions or changes in condition to nursing staff.
Organized medication room and monitored expiration dates on all products.
Obtained, recorded and reported patient vital signs for medication administration.
Researched medications to better understand properties and interactions with other drugs.
Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Provided support and assistance to nursing staff with patient care activities.
Developed and maintained positive relationships with patients, families, and healthcare providers.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Answered patient call signals and signal lights to determine patients' needs.
Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
Personal Care Specialist
Freudenthal Home Health
Saint Joseph, MO
03.2017 - 08.2019
Offered support to persons with various physical and mental challenges
Provided exceptional personalized care to fulfill individual needs
Monitored and reported changes in clients' physical and/or mental condition
Performed housekeeping duties, ran errands and accompanied patient to routine medical visits
Effectively organized grocery shopping and meal preparation
Provided support and care for patients during periods of incapacitation, family disruption or recovery; offering companionship, personal assistance and aiding in adaptive lifestyle.
Assisted in office tasks during low client hours.
Direct Care Staff
CHOICES
Saint Joseph, MO
09.2015 - 02.2016
Offered 2+ years of experience in directly providing care for individuals with intellectual and developmental disabilities, in addition to supporting the needs of senior citizens
Hold a current drivers license
Maintain an exemplary record of compliance with all applicable laws and regulations.
Hold current certification in First Aid and CPR/BHL
Utilized exceptional organizational, interpersonal and communication skills
Passionate about ensuring the care and well-being of individuals
Successfully completed both background check and drug test requirements.
Gas Station Attendant/Cashier
B.P Fast Gas
Saint Joseph, MO
01.2013 - 06.2013
Successfully handled the management of operations at busy gas stations
Skillfully managed the operation of gas dispensers to facilitate sales of merchandise and collection of payment for customer purchases
Monitored the flow of gasoline into automobiles with efficiency
Dynamically committed to providing exceptional customer service
Cook
Armark
Saint Joseph, MO
08.2012 - 01.2013
Referencing daily ingredient lists and monitoring inventory levels for accurate stock management
Ensured availability of necessary ingredients at the beginning of each shift
Communicated schedules to kitchen staff and delegated appropriate duties.
Skillfully chopped vegetables and meats to prepare ingredients
Supported the head chef in executing culinary creations as per prescribed instructions.
Efficiently tracked and controlled food expenses, ensuring compliance with budget constraints while purchasing essential provisions.
Implemented measures to maintain the safety and organization of stored food items
Executed correct rotation procedures for frozen food items as outlined in the kitchen rule book
Assisted head chef in the smooth execution of food preparation activities by supplying necessary ingredients and utensils
Maintained a clean and orderly kitchen environment by attending to the tables, counters, and work areas
Oversaw the maintenance and cleanliness of all kitchen equipment and utensils
Executed cooking tasks using various kitchen appliances, such as ovens and grills.
Sustained comprehensive understanding of all recipes to efficiently assume responsibilities of head chef when needed
Ensured that prepared dishes were visually appealing
Guaranteed accurate portioning for all servings
Managed customer inquiries and provided satisfactory solutions.
Call Center Representative/Lead/Customer Service
U.S.A 800
Saint Joseph, MO
01.2010 - 08.2010
Managed a team of employees to provide quality and efficient customer service, including motivating, recognizing, coaching, counseling, training, and problem-solving.
Key Holder/Sales Lead
Jones of new york
San Diego, CA
03.2005 - 12.2008
Ensured smooth functioning of store opening and closing procedures in role as Key Holder
Responsible for overseeing operational procedures, assisting cashiers with transactions and delivering excellent customer service. Additionally supervised cleaning staff to maintain a clean and organized entry area.
Education
High school diploma/Ged -
High school diploma/Ged
04.2011
Some College (No Degree) - Health Administration
DeVry University Online
Lisle, IL
Skills
Care Delivery
Indirect Patient Care
Client documentation
Patient Management
ADL support
Medical Records Management
First-aid and CPR
Knowledge of state regulations
Case Management
Care plan assessment
Nutrition
Charting and documentation
Compassionate Caregiving
Medication Administration
Case management experience
Social Skills Development
Certification
Level 1 med aide, 09/01/15, current, Passes medications and gives treatments according to physicians orders and in accordance with facility policy.
CPR/BLS & First Aid, 09/01/15, current, Assessments
Additional Information
I'm very knowledgeable on the newest Microsoft Word, Excel and type up to 70 to 80 words per minute. I also have some office aid experience with current job when clientele hours are slow.
Assessments
Customer Service Skills, Proficient, 08/01/18, https://share.indeedassessments.com/share_assignment/pgw2pghh-r0noik
Electronic Medical Records Knowledge, Familiar, 03/01/19, https://share.indeedassessments.com/share_assignment/f4zoiarekkpdocb2
Certificate in Microsoft word and Excel completion and with some Data and analyzing experience.
Timeline
Direct Support Professional
Specialized Support Services
05.2022 - Current
Level 1 Medication Aide
Vintage Gardens Assisted Living
03.2019 - 12.2021
Personal Care Specialist
Freudenthal Home Health
03.2017 - 08.2019
Direct Care Staff
CHOICES
09.2015 - 02.2016
Gas Station Attendant/Cashier
B.P Fast Gas
01.2013 - 06.2013
Cook
Armark
08.2012 - 01.2013
Call Center Representative/Lead/Customer Service
U.S.A 800
01.2010 - 08.2010
Key Holder/Sales Lead
Jones of new york
03.2005 - 12.2008
High school diploma/Ged -
High school diploma/Ged
Some College (No Degree) - Health Administration
DeVry University Online
Level 1 med aide, 09/01/15, current, Passes medications and gives treatments according to physicians orders and in accordance with facility policy.
CPR/BLS & First Aid, 09/01/15, current, Assessments
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