BERLYNN ROA
Las Vegas,NV
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cheer Coach & Receptionist
Las Vegas All Stars
05.2023 - Current
- Developed competitive cheer routines, enhancing team performance and creativity.
- Mentored athletes in skill development and teamwork, fostering a positive environment.
- Organized practice schedules and events, ensuring efficient use of resources.
- Implemented safety protocols during practices and competitions to minimize risk.
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Caregiver
FAMILY BUSINESS
06.2018 - Current
Store Manager
Abercrombie & Fitch
01.2023 - 03.2025
- Organizing clothes
- Cashier roles
- Assist client with questions
- Back stocking
- Developed and implemented strategies to enhance sales and improve inventory management.
- Enhanced customer experience by implementing effective merchandising strategies and staff training programs.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Education
Health Sciences
College of Southern Nevada
Las Vegas, NVHIGH SCHOOL DIPLOMA - undefined
Sports Leadership And Management
Henderson, NV05.2023
Skills
- Fast learner
- Kid friendly
- Opened minded
- Social
- Bilingual
- Flexible Schedule
- Problem-Solving
- Customer Service
Certification
BLS
Languages
Spanish
Professional Working
Timeline
Cheer Coach & Receptionist
Las Vegas All Stars
05.2023 - Current
Store Manager
Abercrombie & Fitch
01.2023 - 03.2025
Caregiver
FAMILY BUSINESS
06.2018 - Current
HIGH SCHOOL DIPLOMA - undefined
Sports Leadership And Management
Health Sciences
College of Southern Nevada