Bermary Vasquez
Denton,TX
Summary
Experienced team player with a strong background in customer service and cash handling, gained at Firehouse Subs. Possesses exceptional time management and communication skills that have contributed to team success and customer satisfaction. Reputation for reliability and meticulous attention to detail consistently enhances the overall customer experience.
Overview
2025
2025
years of professional experience
Work History
Cashier
Firehouse Subs
- Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Team Member/ Shift Lead
Salata
06.2023 - 08.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
Host
Olive Garden
09.2021 - 03.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Busser/Host
Gringos Tex Mex
05.2020 - 08.2020
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
Doctor Of Nursing Practice - Nursing
James Madison High School
Houston, TX06.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Reliability and punctuality
- Cash register operation
- Written and verbal communication
- Professionalism and courtesy
- Attention to detail
Languages
Spanish
Professional Working
Timeline
Team Member/ Shift Lead
Salata
06.2023 - 08.2024
Host
Olive Garden
09.2021 - 03.2022
Busser/Host
Gringos Tex Mex
05.2020 - 08.2020
Cashier
Firehouse Subs
- Current
Doctor Of Nursing Practice - Nursing
James Madison High School
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