Summary
Overview
Work History
Education
Skills
i love listening to gospel music and movitational speakers
Timeline

Berna Kakooza

Aurora,CO

Summary

In all areas of work am committed and reliable to provide the best in whatever service i give in what ever it's to be provided.

However i also have a passion for providing excellent customer service .I am extremely organized and have a good way of expressing empathy and compassion to those i am caring for.

I also have a lot of general office and supervisory

experience, including :inventory control ,DATA ENTRY,typing (40WPM) and administrative tasks

c Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills.

Overview

19
19
years of professional experience

Work History

Care Provider

Home Instead Senior Care Home
Denver, CO
01.2019 - Current
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Assisted patients with daily personal hygiene.
  • Arrange medication and reminded patients to take each according to correct schedule.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.

Caregiver Attendant

Home Instead Senior Care Home
Franklin, TN
03.2022 - 10.2022
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Maintained clean and well-organized environment for client happiness and safety.

Nurse Aide

NHC Cool springs
Franklin, TN
12.2019 - 08.2022
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Comforted patients and provided reassurance and encouragement.
  • Collected and documented vital signs to track current patient conditions.

Banking Operations Supervisor

FINCA Microfinance Bank
Washington, NJ
12.2008 - 05.2016
  • Trained, mentored and motivated employees to maximize team productivity.
  • Engaged employees to create safe, energetic work environment through feedback and recognition.
  • Oversaw implementation of procedures, goals and objectives within operations.
  • Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
  • increased growth by 4% within 6 months by coordinating meetings and appointments while managing an office calendar for 25+sales account managers.
  • successfully set up over 50,000 new retailer details onto Goldmine and mna(crm).
  • prepared reports to be submitted to the sales team and assisted them with their duties/procedures.

Receptionist Manager

Sheraton Hotels
Kampala.., Uganda(East Africa)
12.2004 - 11.2006
  • Organized and maintained documents, files and records.
  • Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Established work procedures or schedules to organize daily work of administrative staff.

Education

Basic Nursing Assistant Training Program

National Healthcare Corporation(NHC), Franklin, TN
12.2019

First Aid,CPR And AED Certificate

American Red Cross, Tennessee Ridge, TN
02.2019

Certificate

UNCDF(FENU), Www.uncdf.org/mfdl
10.2012

BBA - Marketing Management and Research

Uganda Advanced Certificate of Education(UACE), Uganda /Makindye (East Africa)
04.2009

Certificate - Front Desk Technigues

Kenya Utalii College, Kenya(Est Afric)
05.2007
  • [Award] certificate of merit from the the Director, Administration and staff for my contribution towards the the House(team) i was leading (2003).

Skills

  • Medication Distribution
  • Personal Care
  • Housekeeping Support
  • Emotional Support
  • supervisory skills
  • managerial skills

i love listening to gospel music and movitational speakers

  • am reliable and consistent ,i just wish i can be spotted by an employer who has the same values,and very passionate about client satisfaction .i Love listening to Motivational speakers and listening to gospel music,i am time conscious (very good at time management).

Timeline

Caregiver Attendant - Home Instead Senior Care Home
03.2022 - 10.2022
Nurse Aide - NHC Cool springs
12.2019 - 08.2022
Care Provider - Home Instead Senior Care Home
01.2019 - Current
Banking Operations Supervisor - FINCA Microfinance Bank
12.2008 - 05.2016
Receptionist Manager - Sheraton Hotels
12.2004 - 11.2006
National Healthcare Corporation(NHC) - , Basic Nursing Assistant Training Program
American Red Cross - , First Aid,CPR And AED Certificate
UNCDF(FENU) - , Certificate
Uganda Advanced Certificate of Education(UACE) - BBA, Marketing Management and Research
Kenya Utalii College - Certificate , Front Desk Technigues

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Berna Kakooza