Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Bernabe Martinez

Burbank,IL

Summary

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.

Overview

19
19
years of professional experience

Work History

Operations Manager

DHL Supply Chain
03.2009 - 09.2022
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Developed and maintained relationships with external vendors and suppliers.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.

Team Leader

FGS
02.2004 - 11.2008
  • Oversaw daily operations and shipping and handling processes.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Picked and packed order items.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Trained employees on equipment operation and safety protocols.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Followed verbal and written instructions to properly move and ship products.

Education

GED -

Morton East High School
Cicero, IL

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Employee relations and conflict resolution
  • Staff training
  • Staff management
  • Inventory management
  • Project management
  • Policies and procedures implementation
  • Performance monitoring
  • Employee motivation

Languages

Spanish
Native or Bilingual

Interests

  • Drawing and Painting
  • Graphic Design
  • Exploring various forms of art, such as Clay, drawing from life, and handmade products, to nurture creativity and personal growth

Timeline

Operations Manager

DHL Supply Chain
03.2009 - 09.2022

Team Leader

FGS
02.2004 - 11.2008

GED -

Morton East High School

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Bernabe Martinez