Bernadett Calderon
Los Angeles,CA
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. As well as, committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
4
4
years of professional experience
Work History
Cashier
Pasta Sisters
Culver City, CA
03.2022 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Sales Representative
Marshal Retail Group
Los Angeles, CA
03.2022 - 04.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
SALES CONSULTANT
BEST BUY
Culver City, CA
06.2018 - 10.2021
- I started as a seasonal employee working part-time and I moved my way up to a retail part time employee
- I demonstrated a good work ethic and was asked to become a full-time sales representative
- I am now a full-time home theater consultant
- Sony Expert Sales 2021 & LG Expert Sales
- As Expert I was in charge of goals , department and associate
- I have to seek behaviors and opportunities and fix gaps to make sure every customer has a great experience at Best Buy.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Stayed knowledgeable on latest Sony & LG innovations and technological advancements through continuous training.
RETAIL EMPLOYEE, LOS ANGELES
01.2018 - 08.2018
- I was a seasonal employee at Target for a short period of time
- I was trained in apparel, backroom, groceries, cashier, and down-stocking
- Within a few months I worked and learned a lot but it was not challenging enough for me
- I learned how to multitask, communicate and manage money management
- My register had zero overages and shortages.
Education
High School Diploma -
Los Angeles High School
2017
Skills
- Work Task Prioritization
- Shipment Procedures
- Price Identification
- Customer Relations
- Customer Transactions
- Cashier Abilities
- Adaptability and Dependability
- Flexible Hours
- Adaptable and Flexible
- Sales and Promotions
- Responsible
- Quick Learner
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Pasta Sisters
03.2022 - Current
Sales Representative
Marshal Retail Group
03.2022 - 04.2022
SALES CONSULTANT
BEST BUY
06.2018 - 10.2021
RETAIL EMPLOYEE, LOS ANGELES
01.2018 - 08.2018
High School Diploma -
Los Angeles High School