Bernadette Asuncion
Vallejo,CA
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients. Talented Dental Assistant with [Number] years of experience working with dental staff to treat patients. Skilled at taking dental x-rays, preparing dental impressions and assisting dental hygienists and dentists. Expert at creating and maintaining clean and sterile environments.
Overview
21
21
years of professional experience
Work History
Dental Assistant
Dr. Elizabeth Caoili
09.2022 - 05.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared patient x-rays and images for dentist review.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Prepared and sterilized instruments and materials for use by dentists.
Dental Receptionist
Dr. Myrna Hilo
07.2008 - 08.2009
- Answered phone calls and messages for Number-physician Type medical facility, scheduling appointments, and handling patient inquiries.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Received and routed laboratory results to correct clinical staff members.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Managed office bookkeeping with insurance billing and patient payments.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Dental Receptionist
Dr. Janet Caro
09.2002 - 09.2007
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Helped patients complete necessary medical forms and documentation.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
- Managed patient billing processes for timely, accurate payments.
- Obtained payments from patients and scanned identification and insurance cards.
- Registered and verified patient records before triage with most up-to-date information.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Education
Medical Assistant - Medical Assistant
Boston Reed
American Canyon, CA2002
HS Graduate -
Armijo High School
Fairfield, CA06.1999
Skills
- Patient Education
- Clinical Support
- Patient Services
- Patient Counseling
- Dentrix Proficiency
- Patient Schedule Management
- Taking X-Rays
- Dental Impressions
- Infection Control Proficiency
- Office Management
- Patient Data Gathering
- Emergency Dental Care
- Strong Writing and Verbal Skills
- Chair Side Assistance
- Disinfecting Rooms and Equipment
- Treatment Room Preparation
- Patterson EagleSoft
- Autoclave Operation
- Equipment and Instrument Sterilizatoin
- Restorative Materials
Languages
Tagalog
Native or Bilingual
Timeline
Dental Assistant
Dr. Elizabeth Caoili
09.2022 - 05.2023
Dental Receptionist
Dr. Myrna Hilo
07.2008 - 08.2009
Dental Receptionist
Dr. Janet Caro
09.2002 - 09.2007
Medical Assistant - Medical Assistant
Boston Reed
HS Graduate -
Armijo High School
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