Bernadette Balbin
San Jose,CA
Summary
Highly-qualified Sales Assistant in Customer Service. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs.
Overview
4
4
years of professional experience
Work History
Cargo Sales Assistant
Philippine Airlines
Pasay, Philippines
02.2017 - 10.2020
- Organized stockroom shelves, racks and bins according to office layout
- Greeted cargo agents & walk-in customers and directed them to the right team or personnel
- Handled sales queries from walk-in shippers/agents personally and via phone calls & emails
- Disseminated memos, flight updates and advisories to Shippers and Agents
- Procured cargo stickers and forms which are needed by the Sales Division
- Assisted the Sales Team with their administrative tasks and concerns
- Collaborated with other departments such as marketing and operations, to ensure smooth functioning of overall operations
Education
Bachelor of Science - Industrial Engineering
University of Santo Tomas
Manila, Philippines05-2015
Skills
- Team support and assistance
- Stock management
- Sales expertise
- Customer Needs Assessment
- Inside and outside sales
- Processing payments
- Complex Problem-Solving
- Multitasking
- Effective communication
- Capable of working in and exposure to varying temperatures
Languages
English
Professional
Tagalog
Professional
Timeline
Cargo Sales Assistant
Philippine Airlines
02.2017 - 10.2020
Bachelor of Science - Industrial Engineering
University of Santo Tomas
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