Bernadette Davis Martinez
Miramar,FL
Summary
- Reliable employee seeking Social Service position. Offering excellent communication and good judgment.
- Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships.
- To seek and maintain full-time/ part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Substitute Teacher
Kelly Educational Staffing Services
Fort Lauderdale, FL
08.2022 - Current
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
Substitute Teacher
School Board Of Broward County
Fort Lauderdale, FL
04.2004 - 06.2021
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Case Manager
Hispanic Unity of Florida Inc.
Hollywood, FL
06.2019 - 09.2020
- Determined and coordinated appropriate level of care to meet individual patient needs
- Reviewed and recorded progress of patients
- Developed appropriate care plans for at-risk individuals and high-risk families
- Assisted patients in receiving high-quality, appropriate care with best possible results
- Collaborated with different disciplines to provide cohesive care to patients
Intake Specialist
Service Source Inc.
Coral Springs, FL
09.2015 - 11.2018
- Maintained a positive attitude and effectively de-escalated clients during crisis situations
- Determined whether clients should be counseled or referred to other specialists
- Conducted interviews with applicants, explaining benefits process and which programs were available
- Inputted all communication with applicants into computer system to facilitate future clarification and knowledgeable support
- Analyzed information from interviews, educational, and medical records, consultation with other professionals and diagnostic evaluations to assess clients' abilities, needs and eligibility for services
Victim Advocate
Jackson Memorial Hospital
Miami, FL
05.2014 - 09.2015
- Assessed customer needs through detailed questioning and presented products to fill those requirements
- Identified appropriate solutions to minimize issues and quickly solve problems
- Responded quickly to customer inquiries, asking questions to better understand needs
- Delivered exemplary customer service and support by remaining poised in most stressful situations
- Referred family members to outside support options to assist with coping during times of increased stress
- Explained available housing, domestic violence, employment, education and substance abuse treatment resources to clients
Education
American Sign Language (ASL)
Columbia Online College
Michigan, ND 06.2019 -
Bachelor's Degree - Social Work
Florida Atlantic University
Boca Raton, FLAssociate of Arts Degree - Liberal Arts and General Studies
Broward College
Fort Lauderdale, FLSkills
Self-Motivation management, advocacy, andundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
To look at everything always as though you were seeing it either for the first or last time: Thus is your time on earth filled with glory.
Betty Smith
Timeline
Substitute Teacher
Kelly Educational Staffing Services
08.2022 - Current
Case Manager
Hispanic Unity of Florida Inc.
06.2019 - 09.2020
American Sign Language (ASL)
Columbia Online College
06.2019 -
Intake Specialist
Service Source Inc.
09.2015 - 11.2018
Victim Advocate
Jackson Memorial Hospital
05.2014 - 09.2015
Substitute Teacher
School Board Of Broward County
04.2004 - 06.2021
Bachelor's Degree - Social Work
Florida Atlantic University
Associate of Arts Degree - Liberal Arts and General Studies
Broward College