Bernadette Galang
Virginia Beach,VA
Summary
Enthusiastic Associate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Analytical problem solver and critical thinker with remarkable decision-making and multi-tasking abilities. Motivated to learn, grow and excel.
Overview
21
21
years of professional experience
Work History
Owner/Operator House Cleaning
Self-employed
Virginia Beach , VA
07.2006 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Overnight Stock Associate
Target
Virginia Beach , VA
10.2004 - 05.2006
- Unloaded arriving product stock and moved to store display areas.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Rec. Assistant Supervisor
MWR Fitness Center Oceana
Virginia Beach , VA
07.2001 - 01.2002
- Scheduling of employees
- Submitted documentation and reports to upper management.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
- Set overall vision and provided team leadership.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Identified individual employee's unique work styles and adapted management methods.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Maintaining cleanliness of a fitness center
- Front Desk duties to include ID check
- Guest Relations
Office Manager
Juno Galang Studio
Honolulu, HI
08.1997 - 12.1999
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Education
High School Diploma -
President William Mckinley High School
Honolulu, HITimeline
Owner/Operator House Cleaning
Self-employed
07.2006 - Current
Overnight Stock Associate
Target
10.2004 - 05.2006
Rec. Assistant Supervisor
MWR Fitness Center Oceana
07.2001 - 01.2002
Office Manager
Juno Galang Studio
08.1997 - 12.1999
High School Diploma -
President William Mckinley High School
Skills
- Customer Service
- Administration and Reporting
- Issue Resolution
- Work Prioritization
- Time Management
- Managing Operations and Efficiency
- Positive and Constructive Feedback
- Workflow Management
- Public Relations
- Quality Assurance
- Leadership
- Employee Motivation and Performance
- Performance Assessment
- Cleaning and maintenance
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