Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bernadette Griego

BERNALILLO,NM

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Dental Billing Specialist

UNM Medical Group
08.2019 - Current
  • Improved patient billing accuracy by streamlining dental coding procedures and maintaining up-to-date knowledge of industry standards.
  • Enhanced revenue collection rates by diligently monitoring outstanding accounts, initiating timely follow-ups, and negotiating payment plans with patients.
  • Developed efficient billing processes for faster insurance claim submissions, reducing errors and speeding up reimbursement times.
  • Collaborated with dentists to ensure accurate treatment documentation, leading to more precise billing records and improved collections.
  • Strengthened relationships with insurance companies through proactive communication, resulting in expedited claims processing and increased reimbursements.
  • Conducted regular audits of patient accounts to identify discrepancies or inaccuracies, ensuring prompt resolution and minimizing revenue loss.
  • Educated patients on their insurance benefits and coverage options, empowering them to make informed decisions regarding their dental care expenses.
  • Maintained strict confidentiality of patient information by adhering to HIPAA regulations, safeguarding sensitive data from unauthorized access or use.
  • Audited and corrected billing and posting documents for accuracy.
  • Monitored outstanding invoices and performed collections duties.
  • Generated monthly billing and posting reports for management review.
  • Used data entry skills to accurately document and input statements.
  • Verified accuracy of accounts payable payments, resulting in 60% reduction in payment errors and check reissues.

Financial Specialist/Assistant Manager

Dr. Michael Thompson DDS
10.2011 - 07.2019
  • Improved financial reporting accuracy by streamlining data collection processes and implementing automated solutions.
  • Reduced operational costs through effective budget management and identification of cost-saving opportunities.
  • Enhanced financial decision-making by providing timely and accurate analysis of financial data to executive leadership.
  • Managed high volumes of patient files accurately while prioritizing urgent cases for quicker processing times in dental office workflows.
  • Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Monitored program performance to identify areas for improvement.
  • Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
  • Established program policies and procedures to comply with regulatory requirements.
  • Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
  • Oversaw staff schedules and assignments to handle programming demands.
  • Enhanced program efficiency by streamlining processes and implementing innovative solutions.

Office Manger

Uptown Dental Excellence
10.2003 - 09.2011
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Reduced costs by 40% with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Served as liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Education

No Degree - Dental Assisting

Southwest Health Career Institute Inc
Albuquerque, NM
2001

High School Diploma -

Bernalillo High School
Bernalillo, NM
06.1990

Skills

  • Correspondence Preparation
  • Word Processing
  • Management Accounting
  • Quality Control
  • Cerner software
  • Axium software
  • Inventory Management
  • Microsoft Office

Languages

Spanish
Native or Bilingual

Timeline

Dental Billing Specialist

UNM Medical Group
08.2019 - Current

Financial Specialist/Assistant Manager

Dr. Michael Thompson DDS
10.2011 - 07.2019

Office Manger

Uptown Dental Excellence
10.2003 - 09.2011

No Degree - Dental Assisting

Southwest Health Career Institute Inc

High School Diploma -

Bernalillo High School

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Bernadette Griego