Bernadette Hess
Oxford
Summary
Vendor and Supplier Management professional with extensive experience in supplier financial management and analysis. Proven ability to adapt quickly to new challenges while fostering strong relationships with clients and team members. Strong problem-solving skills contribute to team success and positive outcomes.
Overview
29
29
years of professional experience
Work History
Supplier Chain, Accounting, and Finance Analyst
Kyndryl/IBM GTS
12.2004 - 10.2024
- Provided financial forecasts and details to account team and management.
- Identified cost-reduction strategies while ensuring service quality and deliverables.
- Managed multiple suppliers to enforce contract compliance and meet financial targets.
- Developed supplier performance metrics focused on SLA/SOW adherence and financial outcomes.
- Collaborated with team members, business partners, and vendors to enhance operational efficiency.
- Developed training programs for new supply chain analysts on best practices and procedures.
- Assessed requisitions monthly for accuracy and reconciled transactions effectively.
- Prepared comprehensive financial statements, including balance sheets, income statements, and budgets.
Technical manager
AT&T
01.1996 - 01.2004
- Several positions held during career such as Network Contract Editor & Writer for AT&T Business Services; End to End Manager of Helpdesk overseeing 31 onsite technicians; Procurement Manager responsible for working with hardware and software suppliers to better support employees while negotiating bulk pricing contract.
Education
High School Diploma - Graphic Design
Hackettstown High school & warren county vocational technical school
01.1992
Skills
- Cost savings and reduction
- Supplier relationship management
- Performance metrics and analysis
- Budget preparation
- Contract and vendor management
- Process improvement
- Team collaboration
- Employee training
- Effective communication
- Problem solving
- Performance maximization
- Service improvement analysis
- Resource management
- SAP Ariba
- Supplier management
- Contract compliance
- Data analysis
Volunteer Experience
- President, Belvidere Heritage Board, Managing, organizing, and hosting annual Victorian Days for town, Collaborate with town and county government officials to manage budget, vendors, grant proposals and successful execution of event, The event provides scholarships for select number of High School seniors, supports small local businesses and community groups
- Treasurer, Belvidere High School Cheer Booster Club, Managing and maintaining financials
Timeline
Supplier Chain, Accounting, and Finance Analyst
Kyndryl/IBM GTS
12.2004 - 10.2024
Technical manager
AT&T
01.1996 - 01.2004
High School Diploma - Graphic Design
Hackettstown High school & warren county vocational technical school
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