Bernadette Jaramillo
Tucson,Arizona
Summary
Accomplished Administrative Clerk with a robust background at Asarco, adept in clerical duties and payroll processing for over 200 employees. Excelled in enhancing employee understanding through effective communication and meticulous data management. Demonstrates leadership and proficiency in Microsoft Excel, alongside a keen ability to multitask and solve problems efficiently.
Overview
12
12
years of professional experience
Work History
Administrative Clerk
Asarco
Sahuarita, AZ
02.2017 - Current
- Provide administrative support to a staff of 100, including processing payroll and resolving potential time reporting discrepancies for 200+ employees
- Knowledgeable of Mine Safety and Health Administration (MSHA) standards and regulations
- Process schedule changes to ensure that all data pertaining to employees is accurate
- Organize and file employees’ information in Excel daily
Human Resources Intern
Asarco Mission Complex
Sahuarita, Arizona
05.2024 - 06.2024
- Interpreted and explained human resources policies, procedures or regulations.
- Developed presentations on various topics related to human resources management.
- Provided administrative support to the Human Resources department including filing, data entry and record keeping.
- Created a benefits brochure to enhance employee understanding of available perks.
- Initiated the development of a mentorship program for new employees in the mining industry.
Paraprofessional-Special Education Instructional Assistant
Sunnyside Unified School District
Tucson, AZ
10.2016 - 02.2017
- Worked directly with students to engage their understanding of curriculum that directly aligns with Common Core and Arizona State standards
- Maintain classroom safety and an environment that was conducive to a learning environment
Customer Support Specialist
Citi Bank
Tucson, AZ
11.2015 - 06.2016
- Provided support and service for numerous credit card products
- Provided detailed information regarding existing accounts and benefits specific to each customer
- Acted in a professional, discreet, and effective manner while responding and addressing customer concerns
- Used and remained proficient with Microsoft products including Word and Excel
Server and Hostess
Pita Jungle
Flagstaff, AZ
09.2012 - 07.2015
- Encouraged, trained, and effectively communicated with colleagues
- Provided excellent customer service and communicated with customers to ensure their satisfaction with their service and the company
- Remained knowledgeable of the restaurant’s policies and menu items to ensure that each customer was given proper information
Education
Bachelor of Arts - Applied Humanities Business Admin Emphasis
The University of Arizona
Tucson, AZ12.2024
Skills
- Leadership
- Clerical
- Customer Service
- Kronos
- UKG Payroll Programs
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Excel
- Detail Oriented
- Confidentiality
- Multitasking
- Office Settings
- Versatility
- Interpersonal Skills
- Eagerness to Learn
- Problem Solving
- Analytical Skills
- Decision Making
Phone
cell, (520) 599-0838
References
References available upon request.
Timeline
Human Resources Intern
Asarco Mission Complex
05.2024 - 06.2024
Administrative Clerk
Asarco
02.2017 - Current
Paraprofessional-Special Education Instructional Assistant
Sunnyside Unified School District
10.2016 - 02.2017
Customer Support Specialist
Citi Bank
11.2015 - 06.2016
Server and Hostess
Pita Jungle
09.2012 - 07.2015
Bachelor of Arts - Applied Humanities Business Admin Emphasis
The University of Arizona
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