Bernadette Jardine-Small
The Bronx,NY
Summary
Hardworking, Passionate in resolving inequalities in society, relieving people's suffering, fight for social justice and improve lives.
Overview
22
22
years of professional experience
Work History
Operation Coordinator
Birch Family Services
02.2020 - Current
- Ensure compliance with all applicable Federal, State, City regulations and standards relating to the operation of Birch Family Services certified and or funded by Office of People with Developmental Disabilities.
- Responsible for acting to ensure that all required applications and submissions necessary for processing new admissions, transfers and discharges are completed in a correct, thorough and timely manner.
- Schedule a minimum of monthly individual supervision with each manager.
- Responsible of training of new management staff within their respective region and performance evaluation of direct reports
- Promotes staff professional development, providing training and supervision to increase knowledge and awareness of competencies and fosters a team approach to delivery of services and meeting.
- Participates as required in investigations of allegation of abuse, maltreatment of violations of consumer rights which may occur with the cluster.
Senior Residence Manager
Catholic Guardian Services
01.2018 - 08.2019
- Oversee the operation of five Residential and one Respite program
- Ensure all consumer personal allowance and burial accounts are maintained within agency policy.
- Review all revolving funds to ensure that all expenditures submitted are appropriate, fully and properly documented within allowable guidelines and the timely resolution of disputed items.
- Responsible for ensuring annual employee performance evaluations for all employees were appropriately completed and submitted on a timely basis.
- Attend IDT meetings at the various day programs.
- Ensure the residences are appropriately staffed on all shifts at all times to meet the need of each person served per the daily schedule.
- Ensure the coordination of supports and services internally and externally through the use of communication logs, meetings, program visits, case conferences.
- Maintain an open line of communication between parents, advocates and CAB representative.
Regional Coordinator
Catholic Guardian Services
05.2014 - 01.2018
- Participates as a contributing member in agency committees (i.e., Incident Review, Human Rights, cases conferences and Safety Management), survey teams, and in the agency’s quality improvement process, including participation on other appropriate internal and external committees.
- Responsible for the training on few management staff within their respective region and performance evaluation of direct reports.
- Participates as required in investigations of allegation of abuse, maltreatment of violations of consumer rights which may occur with the cluster.
- Enhanced regional performance by implementing strategic initiatives and coordinating cross-functional teams.
- Streamlined communication channels for increased efficiency within the region.
Residence Manager
Catholic Guardian Services
04.2002 - 05.2014
- Supervise the implementation of all person-centered supports and services to ensure the achievement of personal outcomes and life goals
- Attend annual and semi-annual meetings on consumer’s behalf, record minutes and present findings at unit briefing sessions
- Conducted monthly Day Habilitation visits of clients to ensure congruency between program goals and those set by the residence.
- Ensures the timely and proper executions of all personal interventions and procedures including but not limited to medical, behavioral and nursing in accordance with agency requirements and OPWDD regulations.
- Ensures coordination of supports and services internally and externally through the use of communication logs, meetings, program visits and case conferences.
- Worked with administrative, clinical, service coordination, program staff and other community-based agencies to identify and maintain placement in day program employment or other services and supports per the service plan
- Developed and maintained accurate and complete individual case records and maintains a site specific and Individual Plan of Protective Oversight which is consistent with each person’s abilities. Ensuring that each plan is implemented and modified as changes occur.
- Ensures the residence is appropriately staffed on all shifts at all times to meet the needs of each person served per the daily schedule of services to be provided in the person-centered service plan.
Education
Master of Arts - Social Work
Hunter College of School of Social Work
New York, NY01.2010
Bachelor of Arts - Social Work
Lehman College
New York, NY01.2009
Skills
- Administration and managerial Skill
- Excellent communication skill, both verbal and written
- Ability to work independently as well as working in a team
- Teaching and Training skill
- skilled in information technology
Timeline
Operation Coordinator
Birch Family Services
02.2020 - Current
Senior Residence Manager
Catholic Guardian Services
01.2018 - 08.2019
Regional Coordinator
Catholic Guardian Services
05.2014 - 01.2018
Residence Manager
Catholic Guardian Services
04.2002 - 05.2014
Master of Arts - Social Work
Hunter College of School of Social Work
Bachelor of Arts - Social Work
Lehman College
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