Bernadette Luffey
Orange,CA
Summary
Achieved a streamlined HR process that enhanced operational efficiency and improved employee satisfaction.,Delivered effective recruiting and onboarding strategies that contributed to increased retention rates.,Cultivated strong employee relations through proactive communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Kids Club Supervisor
Chuze Fitness
Anaheim, CA
09.2022 - 09.2025
- Assisted with onboarding and training new team members on company policies, safety procedures, and customer service expectations
- Supported employee scheduling, attendance tracking, and daily staff coordination to maintain operational efficiency
- Conducted performance coaching and provided ongoing feedback to staff to improve employee development and team performance
- Ensured compliance with workplace safety standards and company procedures in a fast-paced environment
- Communicated professionally with parents and team members to resolve concerns and maintain positive client relationships
Provider Team Lead
Pure Dermatology
Newport Beach, CA
12.2022 - 09.2023
- Coordinated daily team assignments and monitored workflow to improve productivity and operational performance
- Assisted management with employee training, onboarding support, and performance feedback for staff members
- Maintained accurate records, schedules, and administrative documentation to support office operations
- Collaborated with leadership to improve employee accountability and enhance patient service quality
- Supported payroll-related tasks including timekeeping verification and staff attendance monitoring
Assistant Manager
Hollister Co.
Orange, CA
11.2019 - 09.2022
- Assisted with recruiting, interviewing, onboarding, and training new employees to support staffing needs
- Managed employee scheduling, attendance, and payroll support to ensure accurate workforce operations
- Conducted employee coaching and performance reviews to support development and improve productivity
- Helped enforce company policies, workplace standards, and compliance procedures
- Supported team engagement initiatives and maintained a positive work environment through effective communication and leadership
Education
Human Resource Management - Business
Cerritos College
05.2026
Skills
Processed payroll accurately and timely
Assisted employees with inquiries and support
Facilitated training sessions for new staff members
Provided exceptional customer service to clients
Mediated conflicts to foster positive workplace relationships
Maintained compliance through meticulous recordkeeping
Utilized Microsoft Office applications effectively
Timeline
Provider Team Lead
Pure Dermatology
12.2022 - 09.2023
Kids Club Supervisor
Chuze Fitness
09.2022 - 09.2025
Assistant Manager
Hollister Co.
11.2019 - 09.2022
Human Resource Management - Business
Cerritos College