Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
Generic

Bernadette Matias Toro

Kissimmee

Summary

Dedicated worker with background in high-volume food preparation and customer service. Proficient in culinary principles, food safety protocols, and recipe execution. Possesses excellent leadership and communication and problem-solving skills, with a commitment to providing quality food service.

Developed leadership and organizational skills in fast-paced food service environment, seeking to transition into new field. Expertise in managing teams and optimizing operations to ensure efficient service and customer satisfaction. Proven ability to adapt and excel in diverse settings, bringing valuable transferrable skills to new challenges.

Overview

3
3
years of professional experience
1
1
Certification

Work History

LEAD FOOD SERVICE WORKER

Aramark
08.2023 - Current
  • Successfully handled multiple tasks simultaneously while maintaining accuracy throughout the shift.
  • Maintained cleanliness of work area including counters, tables, shelves, grills, fryers, ovens and refrigeration equipment.
  • Developed strong interpersonal skills while interacting with customers and coworkers in a fast-paced environment.
  • Performed daily closing tasks by washing dishes, packing and refrigerating leftovers, and mopping floor.
  • Demonstrated ability to provide excellent customer service by taking orders, serving meals, and addressing complaints.
  • Followed all safety standards when handling hot foods and liquids on the job.
  • Delivered food orders to customers in a timely manner.
  • Verified food was served at the correct temperature to reduce risks.
  • Restocked shelves and display cases with food items.
  • Trained new employees on proper food handling techniques and restaurant policies.
  • Efficiently prepared food items such as sandwiches, salads, soups and desserts according to recipes or specific customer orders.
  • Monitored expiration dates and discarded outdated items.
  • Consistently provided efficient service by anticipating customer needs before being asked.
  • Stored excess foods according to temperature storage specifications.
  • Effectively communicated with kitchen staff regarding any discrepancies between order tickets and actual orders.
  • Cleaned and sanitized work areas, equipment, and dishes.
  • Collected and returned dirty dishes to kitchen for washing.
  • Transported food orders from kitchen to proper tables.

  • Assisted in managing department budget by monitoring expenses, identifying cost-saving opportunities, and adhering to financial targets.
  • Boosted employee morale and productivity by fostering a positive work atmosphere and recognizing individual accomplishments.

  • Led a team of food service professionals, ensuring the highest standards in cleanliness and safety.
  • Supervised daily opening and closing tasks, ensuring proper setup and breakdown of the dining area and kitchen equipment.
  • Reduced wait times by implementing efficient order processing systems and staff scheduling practices.
  • Enhanced dining experience by maintaining a clean, inviting environment for customers.
  • Increased customer satisfaction by providing exceptional service and timely food preparation.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Monitored food preparation, production, and plating for quality control.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Maximized team productivity by expertly delegating tasks to kitchen staff.

DISHWASHER

Southern Dunes Golf and Country Club
07.2022 - 01.2023
  • Performed daily cleaning duties including mopping floors, wiping counters, disposing of trash, and washing walls.
  • Kept work area and equipment clean throughout shift.
  • Cleaned and sanitized all dishes, utensils, and equipment as required by health department regulations.
  • Handled dishwashing tasks to provide kitchen with steady supply of clean pots, pans, and cooking utensils.
  • Demonstrated ability to work with minimal supervision while maintaining a high level of productivity.
  • Completed beginning or closing shift duties as directed by management.
  • Cleaned and sanitized dishware, flatware and glassware to meet company standards.
  • Loaded and unloaded dishwasher promptly to keep good stock of clean dishes.
  • Handled glassware and dishware safely to eliminate breakage.
  • Organized kitchen areas in order to maximize efficiency during peak hours.
  • Emptied trash in kitchen and cleaned trash cans using water and solvents.
  • Inspected plates for food debris before placing them in the dishwasher.
  • Followed established procedures for proper storage of clean dishes, glasses, flatware, pots, pans.
  • Refilled supplies in restrooms and checked cleanliness levels.
  • Swept and kept washroom floor dry throughout each shift.
  • Utilized time management skills to complete tasks within designated deadlines.
  • Cleaned large amounts of dishes quickly and efficiently while ensuring quality control standards were met.
  • Placed clean dishes, utensils, or cooking equipment in designated storage areas.
  • Washed pots, pans, trays, utensils and other kitchen items.
  • Swept and scrubbed floors to maintain clean kitchen space.
  • Deep cleaned sinks to remove food residue and deter odors.
  • Loaded dirty dishes into commercial dishwashers for cleaning.

Education

No Degree - Culinary

Valencia College
Orlando, FL

Skills

  • Allergy awareness
  • Foodservice regulations
  • Strong leadership
  • Customer service
  • Staff leadership
  • Food safety

LANGUAGES

Spanish - Conversational

Certification

Alcohol training

Timeline

LEAD FOOD SERVICE WORKER

Aramark
08.2023 - Current

DISHWASHER

Southern Dunes Golf and Country Club
07.2022 - 01.2023

No Degree - Culinary

Valencia College

Similar Profiles

CREATE PROFILE