Bernadette Beauclair
Cheyenne,WY
Summary
Experienced with providing excellent customer service in fast-paced dining environment. Utilizes strong communication skills and teamwork to ensure guest satisfaction. Knowledge of food safety practices and efficient order management for smooth service operations.
Reliable, with excellent communication and multitasking abilities.
Brings positive attitude, upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills.
Overview
17
17
years of professional experience
Work History
F&B Server III
Little America Hotel & Resort
07.2022 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to synchronize food preparation and timely service delivery.
- Managed multiple tables effectively, prioritizing tasks to enhance operational flow during peak hours.
- Trained new servers on menu offerings, service protocols, and upselling techniques to improve team performance.
- Team Lead, evening shift
- Part Time employee, night shift
Accounting Analyst
State of Wyoming – Dept. of Family Services – Financial Service Division
04.2020 - Current
- Assist with grants management, process, and maintain budgets for grants and projects. Prepare Schedule of Expenditures of Federal Awards and Federal Funding; Create federal reports for multiple grants. Prepare Accountability and Transparency Act reports. Assist with the Public Assistance Cost Allocation plan; Assist program managers with various grants and projects. Responsible for keeping up to date on changes for 2 CFR 200, Wyoming State Statutes, and Federal Regulation changes for grants, Sub-recipient Monitoring; Perform extensive analysis of audited service providers' financial statements by verifying compliance with various regulations. Conduct post examinations; Prepare final audit reports and quarterly federal reports.
- Analyzed financial data to identify trends and discrepancies in departmental budgets.
- Prepared comprehensive financial reports for state programs, ensuring accuracy and compliance with regulations.
Take-Out Crew, Part Time Only
Twin Dragon Restaurant
08.2021 - 05.2022
- Taking customers orders at the takeout window, putting together food orders in the kitchen, wrapping food items for takeout and delivery orders. I only worked Tuesday – Sunday from 4:30 pm to 9pm.
- Worked effectively in fast-paced environments.
Senior Accountant
State of Wyoming – Dept. of Family Services – Financial Service Division
01.2018 - 03.2020
- Review budgets and compile expenditures information to complete federal grant reports. Provide detailed financial reports and evaluations to program managers and administrators. Analyze and make corrections to expenditures, revenues and budgeted amount. Coordinate fiscal functions and manage grant/project budgets in WOLFS. Perform draw down of federal funds into state account. Compile information for the completion of the federal awards. Review time analysis for State and County Federal grant employees for accuracy. Communicate oral and written to Time Analysis queries. Prepare weekly cash deposits. Back up for phantom card usage and reconciliation in WOLFS. Back up for Travel requirements using Phantom card. (airfare booking, hotels, conference registrations etc.)
Accountant
State of Wyoming – Dept. of Family Services- State Disbursement Unit
07.2012 - 12.2017
- Assist with mail process, batch payments, running tapes and opening batches on POSSE. Process batches and enter transactions to POSSE. Provide customer service by phone from clients, employers and Clerk of District Courts. Process checks entered daily for Electronic Deposit according to batches. Complete all bank deposits electronically for all POSSE check batch payment processed Created system to enter all statistical information from EFT bank deposits using spreadsheet and records management for check payment monitoring and report. Assist in the fiscal related technical assistance for SDU and CSE. Process Purchase Card statement for the Child Support and other divisions.
Office Support Specialist 2
State of Wyoming, Dept. of Family Services – Financial Service Division
12.2008 - 06.2012
- Administrative support to Financial Service division unit. Process payment to providers from simple to complex transactions Process travel reimbursement to employees and make sure they get reimbursed in a timely manner. Process PCard transactions and reconcile transactions in WOLFS. Monitor expenditures and assist the administrator on budget/expenditures Prepare biennium report with detailed budget listings. Prepare detailed budget report on a monthly basis using infoadvantage. Assist new employee for access card/parking permit, In-charge of telecommunication needs for all DFS employees including cell phones. Book flights for all DFS employees and car reservation. Manage state vehicles for DFS including crash reports Manage department office inventory including tablets and laptops. Make sure that the division supplies and other office equipment are in order.
Education
Bachelor of Science - Computer Science Major in Management
Polytechnic University of the Philippines
03.1992
Skills
- Proficient in Google and Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Gmail)
- Highly organized and efficient in a fast-paced, multitasking environment
- Exceptional customer service
- Food safety awareness and cash handling expertise
- Professional and Reliable work ethic
- Team Player
Accomplishments
Awarded July 2015. Outstanding Individual Achievement, Department of Family Serive
Languages
English
Full Professional
Timeline
F&B Server III
Little America Hotel & Resort
07.2022 - Current
Take-Out Crew, Part Time Only
Twin Dragon Restaurant
08.2021 - 05.2022
Accounting Analyst
State of Wyoming – Dept. of Family Services – Financial Service Division
04.2020 - Current
Senior Accountant
State of Wyoming – Dept. of Family Services – Financial Service Division
01.2018 - 03.2020
Accountant
State of Wyoming – Dept. of Family Services- State Disbursement Unit
07.2012 - 12.2017
Office Support Specialist 2
State of Wyoming, Dept. of Family Services – Financial Service Division
12.2008 - 06.2012
Bachelor of Science - Computer Science Major in Management
Polytechnic University of the Philippines
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