Highly proactive and resourceful self-starter with over 20 years of experience in Administrative/Coordinator support. Individual with a strong work ethic coupled with sense of ownership and unquestionable integrity. Successful liaison across different levels of management and departments. Effective communicator with strong interpersonal skills with demonstrated ability to work across dynamic cross-functional work environments. Meets company deadlines by adapting to changing business needs and acts with a strong sense of urgency. Make the lives of executives easier and more effective by anticipating needs, taking initiative, multi-tasking projects, and prioritizing work. Flexible, detail-oriented, reliable, and organized, with a can-do and positive attitude that thinks both inside and outside the box.
Hi, I’m
Bernadette Santos
Senior Executive Assistant
Bloomfield,NJ
Summary
Overview
25
years of professional experience
Work History
Bayer Healthcare
Senior Executive Assistant
01.2019 - 12.2023
Job overview
- Provided coordinator and administrative support for the VP/GM of the Allergy & Cough Cold team
- Brands included are Claritin, Coricidin, Alka-Seltzer Plus, and Afrin
- Supported Allergy Director, Cough Cold Director, Marketing Switch Director, and full team and extended team members by managing calendars, coordinating events, and ad hoc requests
- Supported the COO of Care/Of from time to time with expense reports and minor calendar management
- Responsible for submitting purchase order requests for the entire Allergy & Cough Cold team, and provided support from extended POD team members
- Provided support with team workshops by coordinating events, gathering materials, coordinated team activities, and being the “glue for team.” Provided full support with any questions, concerns, issues with purchase orders and invoices
- Streamline or simplify any process or procedure that can improve daily workload for team to help maximize productivity
- Partnered and collaborated with various departments, or PODs to provide project management support
- Coordinate special projects and ad hoc duties for team and senior executives with a high degree of efficiency and confidentiality
- Supported other Senior Executives, management, and cross-functional members when necessary
- Provided support for other Brand Teams such as Nutritionals, and Digestive Health, in addition to other teams when necessary.
Bayer Healthcare
Senior Executive Assistant
04.2017 - 12.2018
Job overview
- Provided full business/coordinator support for the VP of Strategy & Portfolio Management, VP of Advanced Analytics & Data Science, 4 Directors and team of 15
- Streamlined or simplified any process or procedure that can improve the daily workload for the team to help maximize productivity
- Partnered and collaborated with various departments or Business Units to provide project management support in order to create or update Purchase Requisitions and Purchase Orders
- Coordinated special projects and ad hoc duties, with a high degree of efficiency and confidentiality
- Participated in various groups or activities such as HBA/WLI, BASIA, AAHA, BPDN, MBA Marketing Recruiting team with coordinator support and event planning support for activities and events throughout the year
- Responsible for providing support for the budget by tracking, aligning, and updating document to stay on track with finance.
Bayer Healthcare
Executive Assistant
01.2015 - 03.2017
Job overview
- Provided full business and administrative/coordinator support for 2 Directors in Marketing/Digestive Health, and team of 13 which included Senior Managers and Associate Brand Managers on various Digestive Health Brands including MiraLAX, Phillips’, Alka-Seltzer, and Zegerid
- Responsible for coordinating tasks such as supporting team with various legal requests such as Master Service Agreements, Confidentiality Agreements, Service Agreements, Amendments, and ad hoc legal requests
- Handled project management tasks by partnering and collaborating with various departments such as Procurement, Finance, Sourcing, and Legal when creating, submitting, and updating Purchase Requisitions and Purchase Orders for team
- Worked closely with other Executive Assistants to provide support for marketing department in addition to support other teams as backup when needed
- In addition to training Executive Assistance in processes and procedures for Purchase Requisition and Purchase Order requests.
Bayer Healthcare
Executive Assistant
07.2014 - 12.2014
Job overview
- Supported Integrated Marketing Solutions Director and team of 18, which included Senior Managers/Managers in Consumer Promotions, Agency Relations, Digital and Media with calendars, travel arrangements, expense reports, and ad hoc tasks
- Coordinated all logistics associated with scheduling complex meetings/workshops with Senior Management, Business Partners, and Agencies that required managing calendars, travel arrangements, and all aspects related to meeting preparation
- Partnered and collaborated with colleagues, agencies, and cross-functional departments on processing purchase requisitions of varying complexity and managed submission and execution of legal contracts per our internal Bayer SOP guidelines in addition to processing authorization forms for Digital/Print/TV/(OOH) Out of Home.
Bayer Healthcare
Senior Administrative Assistant (Contractor)
09.2013 - 07.2014
Job overview
- Provided full administrative and business support for Director of HealthCare Professional Marketing and Director of Marketing Excellence/Agency Relations, Marketing Recruiting Specialist, and 3 Senior Brand Managers daily
- Managed calendars, followed up on daily tasks, expense reports, made travel arrangements, participated in event planning, created requisitions in SAP; run monthly redemption reports, created coupons/barcodes for OAD/Bayer Aspirin/Aleve/Flintstones/Citracal
- Partnered and collaborated with Legal Department and Finance Department on processing legal documents and processing 250+ purchase requisitions for PO’s to be created, in addition to payments of invoices, and resolving issues or concerns throughout process.
Quad Graphics/Formerly, Vertis Communications
Production Control Coordinator
04.2010 - 05.2013
Job overview
- Responsible for day-to-day coordination of marketing communications for client/Express Scripts, Formerly, Medco, which included internal and external communications for Welcome Kit and RRA (Retail Refill Allowance) and Medicare programs
- Performed in a project management role in partnership with Program Content Manager, Prepress, and Copyediting with the development of marketing materials throughout process of production as needed
- Ensured completion of each job and staying on target to maximize production of Express Scripts’ internal and external communications
- Managed work flow of all marketing communications that were received
- Ensured that each job was moving through work flow, while keeping status on all work in progress to complete each job before or by due date in addition to overseeing other marketing plans per client’s request.
Express Scripts/Formerly, Medco Health Solutions
Traffic Coordinator (Contractor)
04.2009 - 04.2010
Job overview
- Supported Program Content Managers with the Welcome-Kit, Medicare, and Retail Refill Allowance programs throughout the process to ensure the accurate production of marketing materials
- Liaison between Vertis Onsite, Program Content Managers, Copyeditors in order to complete production of all marketing communications/materials
- Oversaw the trafficking of all daily jobs to ensure production is kept on track and on schedule in addition to providing additional support for other marketing projects.
Nice Systems
Implementation Coordinator (Contractor)
06.2008 - 08.2008
Job overview
Biomet/Formerly EBI Medical, Inc.
Sales Support Coordinator
11.2005 - 05.2008
Job overview
Tri-State Smart Start
Executive Assistant to VP/Office Administrator
03.2005 - 10.2005
Job overview
Intercall/Formerly ECI Conference Call Services, LLC
Sales Director Assistant/Sales Administrative Assistant
03.1999 - 03.2005
Job overview
Education
William Paterson University
Bachelor of Arts Degree in Sociology
01.2007
University Overview
Skills
- Microsoft Office
- Conflict Resolution Techniques
- Effective Problem Solving
- Human Resources Knowledge
- Excellent Interpersonal Abilities
- Strong Organizational Abilities
- Process Improvements
- Calendar Management
- Executive Support/Office Management
- Ariba/Smart Buy/SAP/Concur
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Success is often achieved by those who don’t know that failure is inevitable.
Timeline
Senior Executive Assistant
Bayer Healthcare
01.2019 - 12.2023
Senior Executive Assistant
Bayer Healthcare
04.2017 - 12.2018
Executive Assistant
Bayer Healthcare
01.2015 - 03.2017
Executive Assistant
Bayer Healthcare
07.2014 - 12.2014
Senior Administrative Assistant (Contractor)
Bayer Healthcare
09.2013 - 07.2014
Production Control Coordinator
Quad Graphics/Formerly, Vertis Communications
04.2010 - 05.2013
Traffic Coordinator (Contractor)
Express Scripts/Formerly, Medco Health Solutions
04.2009 - 04.2010
Implementation Coordinator (Contractor)
Nice Systems
06.2008 - 08.2008
Sales Support Coordinator
Biomet/Formerly EBI Medical, Inc.
11.2005 - 05.2008
Executive Assistant to VP/Office Administrator
Tri-State Smart Start
03.2005 - 10.2005
Sales Director Assistant/Sales Administrative Assistant
Intercall/Formerly ECI Conference Call Services, LLC
03.1999 - 03.2005
William Paterson University
Bachelor of Arts Degree in Sociology
Awards
Awards
- Bayer Consumer Care Marketing People’s Choice Award Winner - 2014
- October 2014-“Better Because of You” (L.I.F.E Award for Leadership-Silver) for leading the coordination of the HBA/WLI October event
- September 2014 -“Better Because of You” (L.I.F.E Award for Efficiency-Bronze) for Procurement recognition
- April 2015 -“Better Because of You” (L.I.F.E Award for Efficiency-Silver) for Legal Support recognition
- September 2015 -“Better Because of You” (L.I.F.E Award for Efficiency-Silver) for Coordinator support for CC Move recognition
- January 2016 -“Better Because of You” (L.I.F.E Award for Flexibility-Pinnacle Bronze) for Support, Training, recognition
- May 2016/2018 -“Better Because of You” (L.I.F.E Award for Leadership/Efficiency-Silver) for Coordinator Support, Marketing Offsite recognition
- August 2016 -“Better Because of You” (L.I.F.E Award for Leadership-Gold) for WLI Peer Coaching Initiative recognition
- August 2017 -“Better Because of You” (L.I.F.E Award for Flexibility-Silver) for PO Support recognition
- October 2017 -“Better Because of You” (L.I.F.E Award for Flexibility-Gold) for WLI Woman in the Spotlight for October
- December 2020 -“Better Because of You” (L.I.F.E Award for Flexibility-Pinnacle Gold) Support of Nut & DH team recognition
Similar Profiles
Glenn McLaughlinGlenn McLaughlin
Senior Sales Executive at Bayer HealthcareSenior Sales Executive at Bayer Healthcare
Monique WilsonMonique Wilson
Marketing Stretch Assignment - Bayer Healthcare at Bayer HealthcareMarketing Stretch Assignment - Bayer Healthcare at Bayer Healthcare
Licely YamadaLicely Yamada
Marketing Coordinator of Women’s Healthcare BU at Bayer Yakuhin K.K. - Bayer Healthcare (Japan)Marketing Coordinator of Women’s Healthcare BU at Bayer Yakuhin K.K. - Bayer Healthcare (Japan)