Summary
Overview
Work History
Education
Skills
Timeline
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Bernadette Thompson

Suitland-Silver Hill,Maryland

Summary

Dynamic HR professional with a proven track record at Swift, excelling in recruitment and onboarding. Skilled in implementing HR procedures and fostering employee engagement, I enhanced workplace culture and retention through innovative programs. Adept at training and mentoring, I prioritize customer service and collaboration to drive organizational success.

Overview

14
14
years of professional experience

Work History

Associate HR Specialist

Swift (Society for Worldwide Interbank Financial Telecommunication)
06.2022 - 11.2024
  • Assisted in recruitment processes by screening resumes and scheduling interviews.
  • Supported onboarding initiatives by preparing orientation materials and facilitating new hire training sessions.
  • Maintained employee records and updated HR databases for accuracy and compliance.
  • Coordinated employee engagement activities to enhance workplace culture and morale.
  • Collaborated with team members to streamline HR processes and increase operational efficiency.
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
  • Implemented employee recognition programs, fostering a positive work environment and increased retention rates.
  • Improved organizational culture with introduction of team-building activities.
  • Resolved employee disputes with empathy and professionalism, maintaining harmonious work environment.
  • Facilitated smooth onboarding experiences for new hires, ensuring they felt welcomed and well-informed.
  • Led diversity and inclusion initiatives, creating more inclusive workplace.
  • Promoted culture of continuous improvement, encouraging staff to share innovative ideas for organizational growth.

Talent Acquisition Coordinator

Swift
02.2020 - 06.2022
  • Coordinated scheduling and logistics for candidate interviews across multiple departments.
  • Streamlined applicant tracking system processes to enhance recruitment efficiency.
  • Collaborated with hiring managers to define role requirements and optimize job postings.
  • Facilitated new hire onboarding, ensuring compliance with company policies and procedures.
  • Developed and maintained relationships with external recruitment agencies to expand talent pool.
  • Conducted initial screening of candidates, assessing qualifications based on organizational needs.
  • Assisted in organizing recruitment events, enhancing employer branding within the community.
  • Facilitated a smooth onboarding process for new hires by collaborating with HR partners to prepare necessary paperwork and orientation materials.
  • Organized recruiting events, such as career fairs and networking sessions, to increase company visibility within target markets.
  • Promoted increased focus on internal talent mobility and emerging talent across organization.
  • Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.

Senior Executive Assistant

Swift
10.2010 - 02.2020
  • Coordinated complex executive schedules, optimizing time management and prioritization for senior leadership.
  • Managed communications and correspondence, ensuring timely and accurate information flow to stakeholders.
  • Developed and maintained organizational systems for documents, enhancing retrieval efficiency and data integrity.
  • Streamlined office procedures, resulting in improved operational workflows and reduced administrative burdens.
  • Served as a liaison between executives and external partners, building strong relationships to facilitate collaboration.
  • Mentored junior administrative staff, providing guidance on best practices in office management and professional development.
  • Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for [Number] executives.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Contributed to smooth business operations by planning and organizing meetings and conferences.
  • Managed complex calendar scheduling with focus on proper allocation of executive availability.
  • Maintained professionalism while handling sensitive information by adhering to strict confidentiality protocols at all times.
  • Developed strong relationships with internal departments to facilitate cross-functional collaboration on key initiatives driven by senior leaders.
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
  • Provided exceptional customer service when representing company interests during interactions with external partners and stakeholders.
  • Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
  • Answered high volume of phone calls and email inquiries.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Coordinated events and worked on ad hoc projects.

Education

No Degree - Business Administration And Management

Strayer University
Woodbridge
12-2027

Skills

  • Customer service expertise
  • Implementation of HR procedures
  • Training and mentoring
  • Instructional program development

Timeline

Associate HR Specialist

Swift (Society for Worldwide Interbank Financial Telecommunication)
06.2022 - 11.2024

Talent Acquisition Coordinator

Swift
02.2020 - 06.2022

Senior Executive Assistant

Swift
10.2010 - 02.2020

No Degree - Business Administration And Management

Strayer University

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Bernadette Thompson