Bernadette Washington

Oversee a team of armed special police

Ensure the safety and security of a designated clients/areas

Manage access control

Monitor CCTV’s

Managed and addressed incidents.

Authored comprehensive reports.

Executed patrol duties, upholding established regulations.

Maintain high levels of vigilance and adhere relevant laws/company policies

• Monitor patient physical and mental conditions
• Supports patient by providing housekeeping, shopping, preparing meals, laundry and other household requirements
• Accompany patients to doctor’s visits
• Assist patients with bathing and dressing

• Effectively communicate with patients, nursing and other staff
• Delivers carts to the correct floor or patient area
• Serves trays to patients and determine if they need anything else
• Assist with opening containers and cutting food upon request
• Collect trays and places trash in designated containers

• Secures premises and personnel
• Patrol property and areas surrounding it by foot
• Monitor surveillance and equipment
• Prevent unapproved or unlawful entries
• Check IDs, logs and reports
• Observe and report incidents or suspicious activities

• Maintain high standards of customer service in a fast paced environment
• Handle currency and credit transactions quickly and accurately
• Follow proper procedure for handling merchandise
• Maintain a clean work area

• Oversee day to day operations and other employees
• Handle credit and currency transactions accurately and quickly
• Maintain a clean work environment
• Maintain high standards of excellent customer service while order taking using computer and phones
• Assist with inventory and stock ordering
• Resolve complaints promptly and professionally
• Communicate clearly and positively with customers and co-workers