Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Bernadette Williams

Gary,IN

Summary

Diligent Desired Position with solid background in park management and visitor engagement. Proven track record in maintaining park safety and enhancing visitor experiences through educational programs. Demonstrated ability to manage natural resources and collaborate effectively with teams.

Overview

45
45
years of professional experience

Work History

Housekeeper

Self Employed Services
01.2014 - Current
  • Ensured sanitary conditions through meticulous cleaning of hospitality facilities.

Volunteer Program Manager

United States National Park Service
01.2011 - 12.2013
  • Company Overview: Boston African American National Historic Site, Boston National Historical Park
  • Install and create a new formal and comprehensive park-wide volunteer program
  • Manage park’s diverse volunteer program and supervises volunteers
  • Implement, plan, develop and evaluate program needs and submit volunteer funding requests
  • Recruit, train, assign and monitor volunteers work assignments
  • Coordinates park wide volunteer recognition and special events
  • Wrote and implemented Volunteer in Park handbook for policy and procedures
  • Created a work group of volunteer managers throughout the Eastern Massachusetts National Parks
  • Write annual, monthly, and quarterly reports
  • Write job descriptions and individual development plans and evaluations of volunteers
  • Boston African American National Historic Site, Boston National Historical Park

Community Outreach Specialist

United States National Park Service
02.2010 - 02.2013
  • Company Overview: Indiana Dunes National Lakeshore
  • Wrote a comprehensive 25th Douglas Center Anniversary programs
  • Plan and designed outreach programs with local schools, churches and organizations
  • Forged partnership with Gary, Indiana city parks department to create and implement Miller Woods trail
  • Worked with Chicago metro partners to market Douglas Center 25th Anniversary
  • Organized Douglas Center 25th Anniversary planning committee
  • Designed, developed and implemented a Tuskegee Airmen and Kwanzaa celebration programs
  • Wrote recommendations on how to increase visitation and utilization of the Douglas Center
  • Visitation had decreased substantially and improved after implementation of the recommendations
  • Organized Ranger participation in Lake La Porte and Porter County fairs, participated in America’s Great Outdoors Consortium
  • Orchestrated family day weekends featuring local academics and artisans
  • Indiana Dunes National Lakeshore

Park Ranger Supervisor

United States National Park Service
03.1980 - 01.1992
  • Developed and executed training programs for new hires, ensuring a highly skilled workforce.
  • Conducted regular inspections of trails and facilities to maintain optimal conditions for visitors'' enjoyment.
  • Implemented measures to improve accessibility throughout the park grounds for individuals with disabilities.
  • Facilitated conflict resolution between visitors when necessary, upholding a peaceful environment conducive to relaxation and enjoyment of nature.

Education

Bachelor Of Public Administration - Public Administration

Indiana University, Northwest
Gary, IN
05.1983

Skills

  • Teamwork
  • Customer service
  • Bathroom cleaning
  • Housekeeping

Accomplishments

Multiple achievement awards in various disciplines from youth programming , volunteer recruitment , public outreach , fundraising coordinator of annual award and milestone recognition over a 34 year career.

Timeline

Housekeeper

Self Employed Services
01.2014 - Current

Volunteer Program Manager

United States National Park Service
01.2011 - 12.2013

Community Outreach Specialist

United States National Park Service
02.2010 - 02.2013

Park Ranger Supervisor

United States National Park Service
03.1980 - 01.1992

Bachelor Of Public Administration - Public Administration

Indiana University, Northwest

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Bernadette Williams