BERNADETTE ORTIZ
Bartender, Server
Montebello,CA
Summary
Personable Head Bartender with 8 years of service industry experience working in high traffic venues. Collaborative leader, establishing functional teams through relationship-building and thoughtful delegation. Proficient teacher, coaching staff to maintain service standards and anticipate customer needs. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
7
7
years of professional experience
Work History
Bartender Trainer, Bartender
Yard House
7 2021 - Current
- Creating, mixing, and pouring different cocktails
- Serve guests and ensure they are satisfied with their drink and food selection
- Yard House menu contains over 100 beers to know and differentiate, house cocktails, wine, and a full bar and food menu
- Ability to prep fruit, juices, syrups, and set the bar for the shift
- Able to close the bar including all thorough cleaning, closing registers, and restocking to ensure the bar is ready for the next shift
- Maintaining a clean and sanitary bar
- Collect payment for each drink or meal served and maintain a cash register per shift.
Bartender, Bartender Trainer, Server, Server Trainer
Lucille's Smokehouse BBQ
07.2017 - 07.2021
- Ability to accommodate diverse clientele, friendly engage with guests, and efficiently serve them which results in frequently returning customers
- Prepare and execute a 7-step dining service which includes preparing non-alcoholic drinks/alcoholic drinks
- Aloha POS system.
Education
B.S. Business Administration -
Rio Hondo College
High School Diploma - undefined
Schurr High School
Skills
- Food Safety Training
- Expert Mixology
- Hygiene and Sanitation
- Mentoring abilities
- Menu development
- Cash handling proficiency
- Advanced Bartending Techniques
- Employee Coaching
- Teamwork and Collaboration
- Time Management
Locations
Montebello, CA
Timeline
Bartender, Bartender Trainer, Server, Server Trainer
Lucille's Smokehouse BBQ
07.2017 - 07.2021
Bartender Trainer, Bartender
Yard House
7 2021 - Current
B.S. Business Administration -
Rio Hondo College
High School Diploma - undefined
Schurr High School
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