Bernadette S Buckley
Fort Montgomery,NY
Summary
Skilled and resourceful Deputy Team Leader with experience in guiding and mentoring team members, re-vamping onboarding program to help ensure rep and team support success. Strengths include effective communication, problem-solving ability, leadership skills, and strong decision-making capabilities. In previous roles, I made significant contributions to team productivity and efficiency through development of innovative strategies and fostering a positive work environment.
Overview
20
20
years of professional experience
Work History
EMSX, SES Deputy Team Leader
Bloomberg
New York, NY
04.2021 - Current
- Developed processes for onboarding new employees in order to foster successful integration into the team.
- Provided feedback, coaching, and guidance to team members regarding their performance and tasks assigned.
- Organized training workshops and team building activities.
- Assisted Team Leader with the development of strategies to improve overall team productivity.
- Oversaw daily operations of the department including scheduling shifts, assigning tasks, and monitoring workflow.
Bloomberg SSEOMS – Enterprise Services Tradedesk Analyst
Bloomberg
NY
05.2019 - 04.2020
- Supported Bloomberg’s Sellside product
- Identified needs of customers promptly and efficiently.
Bloomberg AIM - Buy-Side Trading Solutions Tradedesk Analyst
Bloomberg
NY
04.2018 - 05.2019
- Proactively conduct remote trainings for Bloomberg AIM
- Consult 25+ clients per day on AIM analytical tools
- Efficiently managing 40+ buy-side institutional users of the Bloomberg Trading Solutions Asset & Investment Manager (AIM) in order to facilitate more robust and efficient usage, handling constant inquiries while delivery exemplary customer service.
- Liaise between R&D, Product Managers, Executive Management and Sales to implement business strategies and solutions for clients
- Lead trainings for colleagues on AIM and usage of functions
Bloomberg Tradebook - ETO Support
Bloomberg
NY
02.2013 - 04.2018
- Tradebook ETO Support duties include: Support for Global Equities, Options, FX and Futures for Tradebook business.
- Troubleshooting production issues, Interacting with Tradebook Trading desk and execution consultants
- Managed connectivity migration projects this year with the Canadian Futures Exchange and the BM&F /Bovespa Exchange
- Lead Support representative for Tradebook FX
- Recently cross-trained with Tradebook ETO Implementation team
BNY ConvergEx
BNY ConvergEx
NY
04.2008 - 07.2012
- Assistant Vice-President, Connectivity Services Group
- Senior Global FIX Implementation & Certification Engineer duties include: Certifying vendors and platforms for 24x7 Global Equities products including dark pools, cash, program trading and algorithmic trading (inbound and outbound) also coordinating upgrades and rollouts for existing products on trading platforms & client proprietary systems.
- Reporting and maintaining data for certifications and internal rule sets for global products and FIX client connections via Microsoft Office tools – Word and Excel.
- Maintaining & developing ConvergEx FIX Specifications via Sharepoint
- Successfully delivering and managing my own projects and working with other internal IT and Strategic groups on various projects.
Credit Suisse
Credit Suisse
NY
05.2004 - 04.2008
- AES - Electronic Trading and Client Connectivity Engineer.
- Lead Engineer for Options Electronic trading – this included certifying vendor OMS and proprietary systems for clients trading with the firm, working with business representatives for Options and Options trading desk.
- Certifications & support, providing input for the development & updating of FIX Specification for Options trading
- This was the successful introduction of a new product brand for the business
- Senior FIX Engineer duties include: providing proactive real-time monitoring across multiple internal global trading platforms including external dark pools, cash, program trading and algorithmic trading (inbound and outbound) and coordinate responses and notifications to internal business desks, clients & vendors
- Monitoring systems and connections, onboarding new clients, and maintaining 24x7 global support.
- Called upon to lead special projects.
- Develop and leverage strong relationships with top external clients and their IT groups to grow trading business across different global internal and external trading platforms.
Education
Bachelor of Arts - Urban Studies
Barnard College at Columbia University
05.1999
Skills
- FIX Protocol 40-50
- Electronic Trading
- Connectivity
- ATS/ECN
- Buy-side and Sell side Order Management Systems (OMS)
- Network Vendors
- Project Management
- Microsoft Office - Outlook
- Workflow Analysis
- Canva
- Issue Identification
- Evidence-Based Decision Making
- Team Collaboration and Leadership
- Bloomberg BOB Advocate
- Bloomberg DE & I Advocate
Contact
Cell: (917) 501-8279, Home:(845) 839-0194 Work: (646) 324-3458
Timeline
EMSX, SES Deputy Team Leader
Bloomberg
04.2021 - Current
Bloomberg SSEOMS – Enterprise Services Tradedesk Analyst
Bloomberg
05.2019 - 04.2020
Bloomberg AIM - Buy-Side Trading Solutions Tradedesk Analyst
Bloomberg
04.2018 - 05.2019
Bloomberg Tradebook - ETO Support
Bloomberg
02.2013 - 04.2018
BNY ConvergEx
BNY ConvergEx
04.2008 - 07.2012
Credit Suisse
Credit Suisse
05.2004 - 04.2008
Bachelor of Arts - Urban Studies
Barnard College at Columbia University
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