Bernadine Gates
Lake Placid
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, honed at various locations. Proven ability to manage high customer volumes while maintaining cleanliness standards and fostering guest engagement. Recognized for cultivating lasting relationships with patrons and ensuring efficient teamwork during peak hours.
Overview
21
21
years of professional experience
Work History
Server
Pickle Jar Kitchen
09.2024 - 06.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer service.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Bartender/Server
Quahog Republic
04.2009 - 11.2020
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server
Talk of the Town Diner
11.2004 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Bartender/Server
Sunset Grill and Bar
09.2012 - 02.2013
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender/Server/Head Hostess
Talk of the Town Resturaunt
05.2008 - 08.2012
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
Mastes of Social Work - Social Work
Simmons University
Boston, MA05-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Customer service
- Cleanliness standards
Timeline
Server
Pickle Jar Kitchen
09.2024 - 06.2025
Bartender/Server
Sunset Grill and Bar
09.2012 - 02.2013
Bartender/Server
Quahog Republic
04.2009 - 11.2020
Bartender/Server/Head Hostess
Talk of the Town Resturaunt
05.2008 - 08.2012
Server
Talk of the Town Diner
11.2004 - 03.2020
Mastes of Social Work - Social Work
Simmons University
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