Bernadine Locke
Certified Phlebotomy Technician
Burton,mi
Summary
Focused Phlebotomist offering 20 years of experience and expertise in performing venipuncture on newborn to geriatric patients. Accomplished in quickly building rapport with patients with excellent bedside manner and proficiency in easing patients' anxiety. Committed to maintaining highest standards of safety and quality control.
Overview
19
19
years of professional experience
5
5
Certifications
Work History
Certified Phlebotomy Technician
Red Cross
04.2022 - 02.2023
- Provided compassionate care for anxious patients throughout the blood donating process, easing fears and creating a positive experience.
- Enhanced overall lab productivity by maintaining an exceptional punctuality record and demonstrating a strong work ethic as a Certified Phlebotomy Technician.
- Demonstrated adaptability in handling various types of patients, including pediatrics, geriatrics, and special needs individuals.
- Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
Certified Phlebotomy Technician
Detroit Bio-Medical Laboratories
06.2012 - 12.2018
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Ensured accurate specimen collection by following established phlebotomy protocols and guidelines.
- Increased patient satisfaction by addressing concerns and answering questions about the phlebotomy process.
- Improved overall lab operations through meticulous record-keeping of patient demographics, test requests, and specimen data.
- Upheld quality control standards by regularly calibrating equipment and monitoring inventory levels of essential supplies.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Monitored supply levels and placed orders for laboratory supplies.
- Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information.
Phlebotomy and EKG Instructor
American Medical Careers
10.2005 - 11.2008
- Taught academic and skills portion of Phlebotomy, EKG and Patient Care training
- Instructed approximately 15-30 students on proper blood draw protocol in accordance with state laws and regulations
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Increased student participation via engaging lectures and assignments.
- Boosted student performance by providing individualized support and targeted feedback.
Certified Phlebotomy Technician
Quest Diagnostics
01.2004 - 01.2005
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Reviewed and processed requisitions for laboratory tests.
- Demonstrated adaptability in handling various types of patients, including pediatrics, geriatrics, and special needs individuals.
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Education
Phlebotomy, EKG And Patient Care Technician - Phlebotomy, EKG And Patient Care
American Medical Careers
4000 S Saginaw St Flint, MI 48507 05.2001 -
Skills
Infection control protocols
Venipuncture expertise
Donor screening
Blood collection techniques
Patient confidentiality
Record keeping proficiency
Geriatric phlebotomy
Certification
Certified Nurse Aide
Timeline
Certified Phlebotomy Technician
Red Cross
04.2022 - 02.2023
Basic Life Skills
04-2022
Certified Phlebotomy Technician
Detroit Bio-Medical Laboratories
06.2012 - 12.2018
Phlebotomy and EKG Instructor
American Medical Careers
10.2005 - 11.2008
Certified Patient Care Technician
10-2005
Certified EKG Technician
10-2005
Certified Phlebotomy Technician
10-2005
Certified Phlebotomy Technician
Quest Diagnostics
01.2004 - 01.2005
Certified Nurse Aide
06-2002
Phlebotomy, EKG And Patient Care Technician - Phlebotomy, EKG And Patient Care
American Medical Careers
05.2001 -