Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Tow Truck License
Timeline
Generic

Bernado Saint Preux

Saint Albans,NY

Summary

Vigilant Transportation Security Officer with 2 years of experience inspecting passengers and baggage to maintain safety and security of traveling public. Reliable and communicative professional proficient in x-ray, hand wand and explosive detection machine operations. Commended for acting quickly to counter security threats and exercising sound judgment while performing observations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


N.B All positions that i have worked were full time 40+ hours, Except Peat and EMT.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Ambulance Driver

Docgo
03.2023 - Current
  • Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
  • Accepted daily patient transport assignments and drove ambulance with medical personnel to patient location.
  • Assisted patients onto ambulance gurney and with transfer into ambulance.
  • Assessed ambulance for cleanliness and properly stocked with first aid and medical supplies.
  • Documented and reported mechanical issues to appropriate service personnel.
  • Restrained violent or non-compliant patients in emergency situations.
  • Removed and replaced soiled linens and equipment to maintain sanitary conditions.
  • Earned and maintained necessary certifications.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.

Hauler

Peat INC
11.2022 - Current
  • Used GPS to plan and follow efficient hauling routes, making logical adjustments to avoid delays.
  • Complied with safety standards to safeguard cargo and protect company assets.
  • Represented company using professional demeanor in interactions.
  • Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
  • Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
  • Weighed materials or products to record weight or other production data on tags or labels.
  • Prevented waste when transferring materials between transport containers and processing equipment.

Security Support Assistant

Transportation Security Administration, TSA
02.2021 - 07.2023
  • Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
  • Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
  • Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
  • Performed pat-downs to look for unauthorized materials and weapons.
  • Screened over [Number] passengers per day by verifying ID's and boarding passes.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
  • Attended daily briefings with supervisors to discuss issues with security screening processes.
  • Assisted with deployment of advanced technology and equipment for screening purposes.
  • Operated X-ray screening machines and tools to screen people, containers, and personal belongings for potential hazards and weapons.
  • Manually screened passengers unable to pass through metal detectors or who triggered alarms.
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
  • Managed team of trained security professionals engaged in anti-terrorism activities.

Airport and Ground Operator/ Customer Service Representative

JetBlue Airlines
01.2021 - 07.2021
  • Provide exceptional customer service
  • Verify Customers’ personal identification and conduct check in process for Customers
  • Tags, lifts, loads and unloads Customer bags (in excess of 100 lbs) from baggage compartment of aircraft and baggage system
  • Announce flight arrivals, departures, and pre-boarding information via the public address system
  • Communicate with our Customers to keep them constantly informed
  • Offer ancillary products to our Customers such as “even more speed” and “even more space”
  • Coordinate duties with coworkers and other departments to ensure proper handling of Customers
  • Helps prepare cabin for Customer boarding and departure, which can include cleaning of seats, seat pockets, floor, galleys and lavatories
  • Operation of airport equipment, e.g
  • Customer enplaning/deplaning equipment such a Jet bridge, Turbo way, airstairs, etc
  • Assist Customers with special needs, e.g
  • Customers who need assistance in boarding
  • Works in a ramp environment and operates external aircraft equipment
  • Assist Customers with special needs, e.g
  • Customers who need assistance in boarding
  • Guides aircraft to and from aircraft parking locations
  • Carry a handheld radio and communicate effectively with proper radio etiquette
  • Occasionally assist with loading and unloading mail, small packages and human remains
  • Ensure and maintain a safe environment and operation
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Driver

Mv Transportation WAV Inc
01.2018 - 01.2021
  • Customer service, tech support
  • Maintaining the vehicle and keeping it in roadworthy condition
  • Helping the passengers locate their addresses
  • Taking care of the passengers’ needs and complaints
  • Following the safety measures according to the policy of the company
  • Loading and unloading passenger’s luggage
  • Taking the shortest route to save time for the passengers
  • Communicating fare charges and the process of collection before the passengers board in
  • Filling in trip sheets on a daily basis
  • Strict adherence to traffic rules and regulations.

Ground Operations Agent

Alaska Airlines
03.2016 - 01.2018
  • Monitored safety-sensitive zones and enforced security measures throughout ground operations.
  • Understood FAA, TSA and airport regulations and verified compliance.
  • Loaded and unloaded baggage of various weights and dimensions to and from aircraft and baggage areas.
  • Coordinated and monitored snow and ice control procedures and confirmed compliance with airport's severe weather control plan.
  • Inspected runways and taxiways, airfield lighting, parking aprons, hangars, fuel storage areas and perimeter fences and gates for hazardous aviation conditions.
  • Prepared daily flight plans and coordinated with other agencies for seamless operations.
  • Conducted departure and arrival briefings.
  • Monitored airfield duties and personnel to make proactive changes to procedures, workflows and task responsibilities to maintain operations targets.
  • Maintained flight and events logs, aircrew flying records and flight operations records of incoming and outgoing flights.
  • Coordinated with other agencies to maintain safe and secure airfield environment.
  • Collaborated with maintenance crews and air traffic control to resolve problems and facilitate seamless operations.

Chauffeur - Driver

Uber Technologies Inc.
01.2015 - 01.2018
  • Provide transportation on an on-call basis in the Tri-State
  • Drive V.I.P to various destinations upon request
  • Drove family and associates on weekends and evening special assignments
  • Assure that the vehicle is maintained in excellent condition and is cleaned regularly
  • Visited the airport for pick up and drop off
  • Provide shortest distance route through interactive use of GPS navigation systems.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Followed all relevant traffic laws and safety regulations.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Obtained signatures from customers upon delivery of goods.

Customer Service

Burger King
01.2016 - 01.2017
  • Handle cash, Credit or check transactions with customers
  • Keep records of transactions
  • Issue receipts, Refunds, Change or tickets
  • Resolve customer complaints, Guide them and provide relevant information
  • Provide information to the public in person and over the handset
  • Greet customers when entering or leaving the establishment
  • Pleasantly deal with customers to ensure satisfaction.

Cabin Service Agent

Delta Global Services
01.2014 - 01.2015
  • Cabin Services
  • Vacuums aircraft floors, mops galleys and cleans tray tables
  • Cleans aircraft lavatories and empties aircraft waste receptacles
  • Stocks cabin service supplies
  • Maintains cabin service supply room
  • Ability to read and interpret documents.
  • Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.

Package Handler

Duane Reade
01.2012 - 01.2013
  • Utilize merchandise moving equipment such as hand trucks or pallet jacks, to move shipments from receiving platform to storage area
  • Assist with unloading, handling and moving freight as needed
  • Unpack and examine incoming shipments and record overages, shortages and damaged items
  • Compare information on purchase orders and/or shipping notices to goods received to verify accuracy of order and maintain records of the same
  • Attach or change price tags on merchandise
  • Prepare merchandise for the sales floor
  • Deliver processed merchandise to the floor
  • Any other tasks as assigned from time to time by any manager.

Customer Service

McDonald
01.2011 - 01.2012
  • Handle cash, credit or check transactions with customers
  • Keep records of transactions
  • Issue receipts, refunds, change or tickets
  • Resolve customer complaints, guide them and provide relevant information
  • Provide information to the public in person and over the handset
  • Greet customers when entering or leaving the establishment
  • Pleasantly deal with customers to ensure satisfaction.

Education

Associate of Science - Airframe and Powerplant

Vaughn College of Aeronautics And Technology
East Elmhurst, NY
06.2026

Associate - science: Criminal justice

Laguardia Community College
Long Island NY
06.2018

Skills

  • Computer:
  • Microsoft Word, PowerPoint and Excel
  • Analyzing information, good organization and flexibility
  • Able to multitask, strong communication and time management skills
  • Vehicle Inspection
  • Safety Standards
  • Driving and Transportation
  • Verbal and Written Communication
  • Passenger Support
  • Safety Protocols
  • Safe Driving Techniques
  • Route Logs
  • GPS and Route Planning
  • Customer Service

Certification

Ground Operator Certificate for JetBlue

Additional Information

  • Tow Truck License Taxi and Limousine Commission (TLC) License. New York State Driver License, Class E. New York State Department of State Security Guard license.

Tow Truck License

Road Assistance, Weight Limits, Material Handling Equipment, Gps Mapping, Customer Relationship, Daily Vehicle Inspection.

Timeline

Ambulance Driver

Docgo
03.2023 - Current

Hauler

Peat INC
11.2022 - Current

Security Support Assistant

Transportation Security Administration, TSA
02.2021 - 07.2023

Airport and Ground Operator/ Customer Service Representative

JetBlue Airlines
01.2021 - 07.2021

Driver

Mv Transportation WAV Inc
01.2018 - 01.2021

Ground Operations Agent

Alaska Airlines
03.2016 - 01.2018

Customer Service

Burger King
01.2016 - 01.2017

Chauffeur - Driver

Uber Technologies Inc.
01.2015 - 01.2018

Cabin Service Agent

Delta Global Services
01.2014 - 01.2015

Package Handler

Duane Reade
01.2012 - 01.2013

Customer Service

McDonald
01.2011 - 01.2012

Associate of Science - Airframe and Powerplant

Vaughn College of Aeronautics And Technology

Associate - science: Criminal justice

Laguardia Community College
Ground Operator Certificate for JetBlue

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Bernado Saint Preux