Bernard Black
Customer Service
Charlotte,NC
Summary
Dynamic professional with a proven track record in caregiving and sales, exemplified during tenure at Prime Care Inc. and Walmart. Expert in care plan management and customer service, achieving consistent sales targets through effective relationship building. Skilled in Microsoft Office, demonstrating exceptional teamwork and collaboration. Enhanced patient care and sales outcomes by over 20%, showcasing a results-driven approach. Experienced non-medical Care Provider offer in 2+ years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
Private Care Giver
Prime Care Inc.
Waycross, Georgia
03.2021 - 10.2023
- Maintained clean, safe, and well-organized patient environment.
- Administered medication as directed by physician.
- Monitored vital signs and reported any abnormalities to healthcare providers promptly.
- Managed patient medications, ensuring accurate dosages and timely administration.
- Participated in ongoing professional development opportunities resulting in enhanced caregiving skills and knowledge, ensuring the most up-to-date care practices were being implemented.
Sales Associate
Dollar General
Waycross, Georgia
01.2020 - 10.2020
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Associate /Day Stocker/Cashier Trainer
Walmart
Waycross, Georgia
08.2015 - 04.2019
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Some College (No Degree) - Business Administration
East Central Technical College
Fitzgerald, GA 06.2008 - 06.2009
High School Diploma -
Fitzgerald High School
Fitzgerald, GA 06.2008 - 06.2009
Skills
First aid and safety
Certification
Microsoft Office Essentials
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Private Care Giver
Prime Care Inc.
03.2021 - 10.2023
Sales Associate
Dollar General
01.2020 - 10.2020
Sales Associate /Day Stocker/Cashier Trainer
Walmart
08.2015 - 04.2019
Microsoft Office Essentials
04-2009
Business Office Technologies
04-2009
Some College (No Degree) - Business Administration
East Central Technical College
06.2008 - 06.2009
High School Diploma -
Fitzgerald High School
06.2008 - 06.2009
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