Bernard Boyd
Houston,TX
Summary
Dedicated security professional with extensive experience at PEACE of MIND, excelling in emergency response and conflict resolution. Proven ability to enhance safety through vigilant surveillance and effective de-escalation strategies. Recognized for maintaining a secure environment while providing exceptional customer service and fostering positive relationships with clients and team members.
Overview
12
12
years of professional experience
Work History
Security Guard
PEACE of MIND
08.2024 - Current
- Monitored premises to ensure safety and security of property and personnel.
- Conducted regular patrols to identify potential hazards or security breaches.
- Assisted in responding to emergencies, including medical incidents and fire alarms.
- Reported safety concerns and unusual activities to management promptly.
- Checked identification of individuals entering the facility, maintaining access control protocols.
- Collaborated with team members to enforce security policies effectively.
- Provided exceptional customer service by assisting visitors with inquiries and directions.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Investigated suspicious activities and persons to maintain security of premises.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Contractor/Mentor, At-Risk Youth
Focused Interventions LLC.
12.2023 - 08.2024
- Provided constructive feedback on assignments, promoting academic improvement and confidence.
- Collaborated with faculty to identify at-risk students and implement intervention strategies.
- Monitored student progress, adjusting mentoring techniques to ensure effectiveness and support growth.
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Continually assessed own mentoring performance, seeking feedback from peers and mentees to ensure ongoing personal and professional growth.
- Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Regularly assessed progress and provided feedback to support continued development.
- Encouraged students to explore age-appropriate and career-related opportunities.
Corrections Officer
Texas Department Of Criminal Justice
07.2013 - 01.2023
- Supervised inmate activities, ensuring compliance with safety and security protocols.
- Conducted regular inspections of facilities to identify and address potential safety hazards.
- Managed inmate records, maintaining accurate documentation of behaviors and incidents.
- Coordinated with law enforcement during transport of inmates to ensure security measures were met.
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Reduced escape attempts, crimes, and other hazardous activity through close observation and situational awareness.
- Developed a reputation for professionalism and integrity, serving as a role model for fellow officers in the performance of daily duties and adherence to ethical standards.
- Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals, and work sites.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Responded to emergency situations and de-escalated hostile confrontations.
- Enforced rules and regulations to maintain order among inmates.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Investigated and responded to incidents of inmate misconduct.
- Conducted security checks of inmates and living areas.
- Supervised inmates during meals, recreation and other activities.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Provided assistance and guidance to inmates regarding daily activities.
- Transported inmates to and from court hearings, medical appointments and other locations.
Education
High School Diploma -
Central High School
Bridgeport, CT06-1990
Skills
- Security surveillance
- Emergency response
- Conflict resolution
- Access control
- Situational awareness
- De-escalation strategies
- Behavioral observation
Timeline
Security Guard
PEACE of MIND
08.2024 - Current
Contractor/Mentor, At-Risk Youth
Focused Interventions LLC.
12.2023 - 08.2024
Corrections Officer
Texas Department Of Criminal Justice
07.2013 - 01.2023
High School Diploma -
Central High School