Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bernard Cooper

Roanoke ,VA

Summary

Dynamic delivery driver with a proven track record at Fidelis Delivery Solutions, enhancing customer satisfaction through timely and accurate deliveries. Skilled in GPS navigation and route management, I excel in problem-solving and maintaining a positive attitude, achieving zero accidents while optimizing delivery efficiency and fostering strong client relationships.

Overview

3
3
years of professional experience

Work History

Delivery Driver

Fidelis Delivery Solutions
02.2025 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Operated light trucks to deliver loads as far as Number miles from home location.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Inspected load security and checked for damages.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Fostered positive working relationships with regular customers.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Supported positive customer experience by resolving delivery issues promptly and effectively.
  • Strengthened company reputation through polite and friendly interactions with customers during deliveries.
  • Enhanced customer trust by providing courteous and professional service during deliveries.
  • Achieved record of zero accidents through adherence to traffic laws and safety protocols.
  • Enhanced team knowledge by sharing best practices for navigation and time management.
  • Contributed to environmental sustainability by following eco-friendly driving practices.
  • Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
  • Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
  • Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Jet Press Operator

Source4
04.2024 - 01.2025
  • Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
  • Performed regular maintenance on press machinery to optimize performance.
  • Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
  • Promptly removed completed loads from press.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Followed safety protocols to reduce operating risks on press machinery.
  • Loaded and positioned raw materials in loading and feeding mechanisms.
  • Assisted in training new press operators, sharing expertise and best practices to ensure smooth onboarding and skill development.
  • Ensured timely completion of projects by effectively managing workload and communicating progress updates with supervisors or team leads as needed.
  • Upheld high standards of cleanliness throughout the workspace, adhering to established guidelines for equipment care and maintenance procedures.
  • Increased production output by implementing effective time management techniques and prioritizing tasks accordingly.
  • Fostered a positive work environment by collaborating closely with fellow team members while maintaining a professional attitude and strong work ethic.
  • Collaborated with other departments to streamline workflow processes, ultimately improving overall operational efficiency.
  • Reviewed completed orders for quality and accuracy.
  • Contributed to the reduction of machine downtime by promptly troubleshooting and resolving mechanical issues as they arose.
  • Performed thorough inspections of printed materials to guarantee consistent quality and adherence to client specifications.
  • Managed inventory of printing supplies, proactively ordering necessary materials to prevent production delays or downtime.
  • Assembled and adjusted press parts to print products in accordance with customer specifications.
  • Implemented process improvements that led to faster setup times between job runs, maximizing productivity during shifts.
  • Troubleshot press malfunctions and performed necessary repairs to restore functionality.
  • Operated diverse printing presses to produce high-quality printed material within tight deadlines
  • Operated press to achieve highest print quality and productivity with minimal scrap.
  • Improved print quality by performing regular press maintenance and calibration tasks.
  • Adjusted press settings and monitored ink flow to foster optimal results.
  • Reduced waste materials by optimizing press settings for efficient ink usage and material consumption.
  • Contributed to environmental sustainability by implementing recycling programs for waste materials.
  • Enhanced production quality by meticulously calibrating and adjusting press machinery.
  • Achieved significant waste reduction by optimizing press operations and material usage.
  • Installed plates and wash blankets and verified copy checks, correct ink, scores, and barcodes.
  • Reviewed work orders to determine materials needs, where to make cuts and how to complete high-quality products in line with specifications.
  • Moved materials and fixtures such as paperboard rolls, dies and repeats using pallet jacks, hand carts, and forklifts.
  • Restocked workstations with supplies to prevent work delays.
  • Oversaw feeding, printing, and delivery process of press machines to maintain specified levels of operation.
  • Kept equipment clean, repaired, and lubricated to maximize performance.
  • Removed excess materials during and after runs and collected for reuse or put into removal bins.
  • Upheld housekeeping standards by keeping space clean and free of hazards.
  • Made timely adjustments to machine operations and components to meet demands of different production orders.
  • Used gauges, calipers, and other devices to take measurements and identify problems.
  • Troubleshot and resolved various issues with machinery, maintaining quality and performance.
  • Checked completed work to identify flaws and sort items by grade.
  • Followed company policies and OSHA requirements to maintain work safety.
  • Reduced downtime with proactive maintenance and troubleshooting of press equipment.
  • Improved customer satisfaction by ensuring timely completion of print orders with high-quality standards.
  • Enhanced print quality, conducting regular inspections and adjustments during runs.
  • Assisted in inventory management, keeping track of supplies and ordering replacements as necessary.
  • Collaborated with graphic designers to ensure accurate print specifications and quality.
  • Enhanced operational resilience by cross-training on different types of press machines.
  • Increased operational efficiency by streamlining setup process for new print jobs.
  • Reduced print errors, diligently reviewing job orders and specifications before commencing operations.
  • Maintained high standards of safety, following rigorous protocols to prevent accidents.
  • Conducted regular safety audits, identifying and addressing potential hazards in press area.
  • Optimized color matching processes, resulting in visually appealing and consistent prints.
  • Fostered culture of continuous improvement, suggesting equipment upgrades that enhanced performance.

2nd Pressman

Infoseal
03.2022 - 08.2023
  • Enhanced print quality by performing routine maintenance and cleaning on printing press.
  • Monitored ink levels and performed necessary adjustments, maintaining optimal print quality throughout each job run.
  • Collaborated with prepress department to ensure accurate layouts, resulting in fewer errors during production runs.
  • Proactively identified potential equipment issues before they became critical problems, minimizing downtime due to repairs or malfunctions.
  • Applied appropriate packing sheets to cylinders to build up blanket of thickness.
  • Adjusted press during production runs to maintain specific registration and color densities.
  • Mixed and poured paint and color mixtures into reservoirs.
  • Adjusted controls to regulate flow of ink and dampening solution to plate cylinder.
  • Prepared and operated offset printing press for maximum efficiency and production.
  • Operated press to achieve highest print quality and productivity with minimal scrap.
  • Loaded and positioned unprinted materials.
  • Checked job information at each press to verify that correct ink was delivered.
  • Promptly removed completed loads from press.
  • Set up and operated printing press machines.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
  • Contributed to the achievement of company goals through effective collaboration with other press operators.
  • Performed regular preventative maintenance tasks such as lubricating bearings, inspecting rollers and gears, replacing worn parts, thereby reducing the likelihood of unplanned downtime.
  • Assisted 1st Pressman with plate mounting, ensuring proper alignment for accurate image reproduction on final product.
  • Assisted in training new team members, thereby improving overall team performance and efficiency.
  • Improved customer satisfaction by ensuring high-quality prints with precise color matching and registration.
  • Maximized machine uptime through diligent monitoring of press conditions during operation.
  • Consistently met or exceeded productivity targets, contributing to overall organizational success.
  • Reduced downtime by efficiently troubleshooting and resolving mechanical issues.

Education

Diploma -

Alleghany/Patrick Henry High
Covington, VA Roanoke, VA
05.1998

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Punctual and reliable
  • Problem-solving
  • Safe driving
  • Time management skills
  • Loading and unloading
  • Clean driving record
  • GPS and route planning
  • Route management
  • Safe driving record
  • GPS navigation
  • Heavy lifting
  • Order picking and processing
  • Map reading and navigation skills
  • GPS operation
  • Vehicle cleaning and maintenance
  • Delivery scheduling
  • Stocking and inventory
  • Forklift operation
  • Shipping and packaging
  • Cargo handling
  • Quality assurance
  • Safe driver training
  • Vehicle inspection
  • Dispatch communication
  • Client relationship management
  • Order verification
  • Equipment operation
  • Responsible driver
  • Experienced manual transmission driver
  • Basic vehicle repair
  • Skilled forklift operator
  • Courteous and polite demeanor
  • Cash transaction handling
  • Load securing
  • Exceptional written and verbal communication skills
  • Pallet jack and hand truck operation
  • Logistics
  • Load management
  • Traffic laws
  • Physical stamina
  • Verbal and written communication
  • Adaptability and flexibility
  • Clear communication
  • Multitasking and organization
  • Refrigerated trailers
  • Dry vans
  • Auto delivery
  • Lifts up to number pounds
  • Clean MVR
  • Equipment monitoring
  • Fuel efficiency
  • Vehicle inspections
  • Payment collection
  • DOT compliance
  • Heavy hauling
  • Defensive driver training
  • Load balancing
  • Inventory management
  • Defensive driving
  • Vehicle maintenance

Timeline

Delivery Driver

Fidelis Delivery Solutions
02.2025 - Current

Jet Press Operator

Source4
04.2024 - 01.2025

2nd Pressman

Infoseal
03.2022 - 08.2023

Diploma -

Alleghany/Patrick Henry High

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Bernard Cooper