Bernard Floyd, Jr
Riverdale,Md.
Summary
Detail-oriented and driven Executive Administrative Assistant with expertise in problem-solving and managing daily office functions. Uniquely qualified to handle VIP visitors and guests. Proficient in MS Office Suite and office communications equipment operations.
Overview
19
19
years of professional experience
Work History
Scanning Processor
Dr. Jonathan McCone, Jr. Md., PC. Endoscopy Center
11.2010
- Scanned and transfer all patient records and documents into the new EMR systems to function paperless, schedule appointments for new and existing patients
Supervisor
Dr. Jonathan McCone, Jr. Md., PC. Endoscopy Center
01.2020 - 01.2024
- Maintain a daily log sheet for each visiting patient, consult with disgruntled patients, coordinate with Tricare for new and existing patients to ensure error medical orders are resolved, process and record all credit cards, checks and cash payments, maintain financial office deposit with banking institution, streamline administrative/office procedures, create covid protocols and delegate tasks, maintain inventory controls (including PPE's), assist Dr
- McCone in operating room with medical procedures when needed
Receptionist
Dr. Jonathan McCone, Jr. Md., PC. Endoscopy Center
- 01.2020
- Greet all patients with caring and efficient customer service, triage patients, collect all medical documents and create temporary patient's charts, review and update patient medical records (insurance, medication, diagnosis, etc.), verify and maintain all patients insurance information by phone and internet, enforce our covid protocols (wearing mask, washing of hands and temperature checked), collect office visit copayments, schedule patients office follow and procedure appointments, provide step-by-step instruction to patient for preparation based on upcoming procedure
Train Operator
WMATA (Metro)
01.2007 - 07.2010
- Monitoring the train operation in revenue and non-revenue service according to the Handbook of Rules and Regulations and Standard procedures, operating trains in manual mode when required according to SOP, monitoring the movement of passengers at station stops, overriding or manually operating doors if required, making necessary announcements to passenger over the PA system, maintain alertness, good judgement, a constant awareness and readiness to take such action as necessary to assure the safety of the passenger and equipment, report all unusual occurrences to Central Control, provide information and assistance to passengers, supervisors and other appropriate personnel
Bus Operator
WMATA (Metro)
11.2004 - 01.2007
- Perform pre-trip inspection of the bus and equipment, follow all traffic laws and use control braking for passenger comfort, communicate with passengers about prices and directions while maintaining a professional attitude at all times, operate 40ft/60ft bus to pick up passengers safely in the DMV area while maintaining a tight schedule
Education
Certified Office Specialist -
Montgomery Community College
Rockville, MD.05.1992
(63J) Quartmaster/Chemical Equipment Repairer -
US Army
Aberdeen, MD.03.1990
Skills
- 40ft/60ft bus CDL Certification
- Excel
- CPR Certification
- Read vital signs (Blood pressure)
- Ability to multitask
- 2-way radio communication
- Time management
- Attention to details
- Ability to work independently with little or no supervision
- Analytical
- Adaptability
Timeline
Supervisor
Dr. Jonathan McCone, Jr. Md., PC. Endoscopy Center
01.2020 - 01.2024
Scanning Processor
Dr. Jonathan McCone, Jr. Md., PC. Endoscopy Center
11.2010
Train Operator
WMATA (Metro)
01.2007 - 07.2010
Bus Operator
WMATA (Metro)
11.2004 - 01.2007
Receptionist
Dr. Jonathan McCone, Jr. Md., PC. Endoscopy Center
- 01.2020
Certified Office Specialist -
Montgomery Community College
(63J) Quartmaster/Chemical Equipment Repairer -
US Army
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