Bernard Fox
Cedar Park,TX
Summary
Dynamic leader with a proven track record here at Parmer Woods, for almost 4 years while enhancing resident engagement through innovative activity planning and effective collaboration. Great team leadership, significantly increasing participation with tailored events. I have a wonderful, trusting relationship with all residents, family members, and staff as well. Expertise in Lifeloop / Sagely knowledge and volunteer management, ensuring high-quality, person-centered care. The knowledge and understanding I have of the Pegasus, "Connections" CML programming is extensive. As an energetic multitasking Life Enrichment Director, who coordinates well-attended events that draw in residents, family members, staff and community leader, I have offered over 20 years in scheduling that appeal to various personalities. Accomplished professional with outstanding collaboration and calendaring skills. Currently, I am looking forward to the opportunity in utilizing these skills and experience to create an engaged culture in the community that exhibits our values.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Life Enrichment Director
Parmer Woods At North Austin
12429 Scofield Farms Dr.
11.2020 - Current
- Provided one-on-one programs and activities for residents unable to participate in group settings.
- Developed monthly/weekly Activity Calendar and Newsletter for the community
- Planned trips, shopping excursions and monthly outings for residents.
- Coordinated holiday decorating of community, garnering help of residents and volunteer staff.
- Collaborated closely with residents, using effective communication to better understand favorite activities.
- Developed strong rapport with residents, families, and staff members by being an active listener and empathetic communicator.
- Managed budgetary constraints while providing high-quality programming options for all residents.
- Fostered an atmosphere that encouraged open dialogue among staff members, residents and their families to address any concerns or suggestions they might have related to the department.
- Increased resident socialization through implementation of wide range of fun, educational and family-oriented activities.
- Coordinated special events such as holiday celebrations, and guest speakers to enrich the overall experience of residents.
- Reduced resident isolation by promoting socialization opportunities within the community environment.
- Established strong partnerships with local vendors and service providers to enhance available resources and offerings for residents.
- Structured monthly activity calendars based on feedback received from both Residents and family members.
- Utilized creative problem-solving skills to address any challenges or obstacles faced within the role.
- Increased resident participation in activities by creating diverse and inclusive events tailored to individual interests.
- Maintained detailed documentation of all activities conducted within the department for accurate reporting purposes.
- Organized and oversaw special events such as birthday parties, family events and team-building activities.
- Partnered across departments to run smooth, professional events and activities.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Monitored budget and expenditures, keeping community within budget.
- Continue to conduct research and analysis of market trends to determine potential opportunities for growth.
- Evaluated program effectiveness through ongoing feedback from residents, families, and staff members, making improvements as needed.
- Enhance residents'' quality of life" by implementing personalized and engaging activities programs in Assisted Living as well as Memory Care.(Connections)
Activity Director/Memory Care Director
Tech Ridge Oaks
400 E Yager Ln. Austin, TX
02.2016 - 11.2020
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Developed monthly activity calendar and published electronically and in print.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
- Developed and lead intergenerational activities to encourage mental agility of patients.
- Boosted social interaction among residents through organizing regular events, outings, and group activities.
- Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
- Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
- Addressed challenging behaviors exhibited by some residents during group settings through effective communication strategies that maintained a positive atmosphere.
- Evaluated the effectiveness of activity programs through ongoing assessment and feedback from residents, families, and staff members.
- Enhanced resident engagement by planning and executing diverse recreational activities tailored to individual interests and abilities.
- Supervised volunteer staff in the planning and implementation of various activities, ensuring a high level of service was consistently provided for all residents.
- Trained new activity staff members on program development procedures and best practices for engaging diverse populations of older adults.
- Performed assessments on activity programs to determine what specific activities were suitable.
- Integrated cognitive stimulation techniques into daily programming for improved mental health outcomes among participants suffering from dementia or related conditions.
- Arranged outings as part of recreational program.
- Maintained running inventory of supplies and purchases to monitor budget expenditures.
- Coordinated special events such as holiday celebrations or themed parties to enhance overall quality of life within the community setting.
- Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
- Supervised Activities Assistant and conducted performance evaluations.
- Maintained activity records and reports to evaluate program success and identify areas for improvement.
- Provided education and training for residents and staff to promote learning new skills and acquiring new knowledge in supportive environments.
- Provided safe transportation to facilitate residents attending activities and events outside of facility.
- Managed budgets effectively to ensure adequate resources were allocated for all planned activities and events.
- Created and delivered recreational programs for small and large groups of residents.
- Trained and provided information to new volunteers to contribute to activities and programs in constructive ways.
- Adapted programming in response to changing resident needs or interests, demonstrating flexibility and a commitment to providing person-centered care.
- Implemented creative marketing strategies to promote upcoming events and encourage maximum participation from residents.
- Solicited input from residents and family members to continually improve the quality of activity offerings, ensuring a high level of satisfaction was maintained.
- Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
- Monitored budget and expenditures, keeping facility within budget.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Partnered across departments to run smooth, professional events and activities.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Developed and implemented marketing strategies to increase customer engagement and drive revenue.
Education
No Degree - Home Economics
South Suburban College of Cook County
South Holland, IL06.1996
Skills
- Effective collaboration and interaction
- Documentation
- Activity Planning
- Lifeloop / Sagely Knowledge
- Event Planning
- Dementia Certified
- Dedication / Longevity
- Facilitator
- Great at Multitasking
- Recruiting and Hiring
- Activity Coordination
- Scheduling oversight
- Activity research and implementation
- Monthly event calendars
- Attention to Detail
- Team Leadership
- Team building
- Coaching and Mentoring
- Staff Training
- Budget Management
- Conflict Resolution
- Volunteer Management
- Issue Resolution
Certification
Dementia Live-Trainer
CPR Certified
Certified Activity Director-MEPAP
Serving people for the past 25 years
Timeline
Life Enrichment Director
Parmer Woods At North Austin
11.2020 - Current
Activity Director/Memory Care Director
Tech Ridge Oaks
02.2016 - 11.2020
No Degree - Home Economics
South Suburban College of Cook County